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Duo Two-Factor Authentication
[resolved] v2.0 gives 500 internal error (9 posts)

  1. Per Soderlind
    Member
    Posted 4 months ago #

    Nothing is logged to error_log or php log

    https://wordpress.org/plugins/duo-wordpress/

  2. thehungit86
    Member
    Posted 4 months ago #

    yes, same issue with Hostgator. I'm waiting for admin's response

  3. joe.davola
    Member
    Posted 4 months ago #

    Same issue, getting 500 errors with 2.0, had to revert to previous version since 2.0 update breaks entire website.

  4. Dooo
    Member
    Posted 4 months ago #

    I found the same issue too with 2.0 and I had to revert to previous version. Hope you will fix this problem soon.

  5. eatingrules
    Member
    Posted 4 months ago #

    +1

    Hosted on Media Temple's Grid service...

  6. pixeldynamo
    Member
    Posted 4 months ago #

    Same here, only affects authenticated users, on WPEngine.

    Reverting to the previous version solved it.

  7. Duo Security
    Member
    Plugin Author

    Posted 4 months ago #

    Hey guys, we're working on fixing this!

    To help us help you, email support@duosecurity.com with information about your hosting provider and any errors you're seeing.

    Thanks!

  8. ashbydesign
    Member
    Posted 4 months ago #

    Same issue, will await.

  9. Duo Security
    Member
    Plugin Author

    Posted 4 months ago #

    This issue was caused by an incompatibility with Duo WordPress 1.x cookies in Duo WordPress 2.x.

    Duo WordPress 2.1 resolves this issue. However, simply clearing cookies in the browser has also fixed this issue in 100% of the cases we have come across.

    We're marking this as resolved. If you are still experiencing this or similar issues, please direct any questions, comments, or requests to support@duosecurity.com for further assistance.

    Thanks!

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