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Smart Layers by AddThis
[resolved] v1.0.1 not working (9 posts)

  1. klagreca
    Member
    Posted 10 months ago #

    This version is not working on our site. Details:
    -- link to test site: http://www.zennaconsulting.com.php53-9.dfw1-1.websitetestlink.com/
    -- only other plugin running right now is gravity forms.
    -- error looks like it related to syntax in the code included in the footer.

    Please let me know if you need any other info.

    http://wordpress.org/plugins/addthis-smart-layers/

  2. dlameira
    Member
    Posted 10 months ago #

    not working here either :\

  3. Sol
    AddThis Samurai
    Plugin Author

    Posted 10 months ago #

    Hey guys, sorry for the issues you're having. Can you try going to the AddThis Smart Layers settings and disable all the layers and try re-enabling them? It looks like the code being inserted is invalid which is causing errors. Hopefully, disabling and re-enabling will fix the problem.

  4. Srijith V
    AddThis Samurai
    Plugin Author

    Posted 10 months ago #

    @klagreca, @dlameira, : Also we would like to know which version of WordPress you are using.

  5. Srijith V
    AddThis Samurai
    Plugin Author

    Posted 10 months ago #

    We have a quick fix in place now in our development version of plugin. Please try installing the dev build and let us know if it fixed the issue.

  6. dlameira
    Member
    Posted 10 months ago #

    Still not working, I'm using 3.6.1 with Gonzo Theme.

    I tried to deactivate a lot of others plugins, but it really didn't worked. I reinstalled and tried to first turn off all the layers and turn on again, but again, no sucess.

  7. Sol
    AddThis Samurai
    Plugin Author

    Posted 10 months ago #

    @dlameira - can you provide a link to your site so we can take a look at what code is being inserted? Thanks.

  8. dlameira
    Member
    Posted 10 months ago #

    Sol,
    could we talk by email? [email address moderated - these forums do not provide support via email]

  9. Srijith V
    AddThis Samurai
    Plugin Author

    Posted 10 months ago #

    @dlameira: We couldn't check with Gonzo theme as it's a premium theme. It will be helpful if you can provide dashboard access to your blog and see what's going wrong. You can send access to srijith[AT]addthis.com

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