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using wordpress with hostgator (24 posts)

  1. icehockeyboy
    Member
    Posted 2 years ago #

    I am currently trying to build my first website and I'm using hostgator. My domain name/url is http://www.icehockeyboy.com. I log into the C-Panel on host gator and went on to install WordPress and it says it was sucessfull. I watched an you tube video and he said wait 15mins and then type in your URL and it would be installed. One hr later still nothing! Please help!!! Thank you!

  2. 2ninerniner2
    Member
    Posted 2 years ago #

    Howdy,

    I do believe that the YT vid was a little bit hasty in how fast the domain name would be propagated :) Within your HG cPanel, you should find a temporary URL that you can use until such time as your own becomes fully available (can sometimes take up to 48 hours!)

    Question: did you get your domain from HG or did you register it with some other place (such as Go Daddy)? I always purchase my domains at Go Daddy as they arguably have the best prices; I then just update my DNS record at GD to reflect the HG name servers; this process takes about 1 to 2 hours for a [dot] com URL; longer for [dot] org or [dot] net (even longer for [dot] ca ! :)

    Cheers!
    Lyle

  3. RichardWPG
    Member
    Posted 2 years ago #

    It shouldn't take that long and perhaps you can ask your hosting provider for support? And yes I still don't see your WordPress though

  4. icehockeyboy
    Member
    Posted 2 years ago #

    Yes I did register my domain name with go daddy. I check the morning and now I can't even get my website to load...

  5. 2ninerniner2
    Member
    Posted 2 years ago #

    By the look of what I see when I go to your URL, either you have not yet set the Domain Name Servers at Go Daddy to your HostGator Domain Name Server values, or you have, and they haven't propagated yet.

    1) Log in to your HG cPanel and scroll to the bottom of the page; in the left side bar, you will see in the Account Information, two values for Name Servers, in the form of nsxxxx.hostgator.com; these two values are what you will need to enter over at GD

    2) Log in to your GD account, scroll to the bottom of the page and under Account Manager, click My Account

    3) When My Domains is displayed, click on the domain in question

    4) When the Domain Details page is displayed, at the lower left, notice the Nameservers area; click on the Set Nameservers link

    5) Click the last of the 4 option radio buttons: "I have specific nameservers for my domains."

    6) Copy and Paste the Name Server values from HG into the respective Nameserver 1 and Nameserver 2 boxes then click OK

    7) Wait from 1 to 2 hours and the DNS will have propagated and you will be on your way :)

  6. PositiveMostOfTheTime
    Member
    Posted 2 years ago #

    @icehockeyboy

    I can reach your domain fine...it has a GoDaddy landing page because you need to login to your GoDaddy account under Domains and change your "nameservers" to point to Hostgator. You can get the nameserver info from Hostgater.

    Hope this helps you

    Cheers

  7. Go Daddy
    Go Daddy Support
    Posted 2 years ago #

    It looks like you were able to get the help you needed to get your domain set up! Good luck with your blog.

  8. karen.s.law@gmail.com
    Member
    Posted 1 year ago #

    I was wondering if someone would be able to help me out with a technical difficulty I am having. I've been having some difficulties with logging into wordpress now that I am hosting with hostgator.
    So far, I have installed wordpress on hostgator. I also managed to get my nameservers at hostgator to point to my domain name "Premierecondos.ca" (I got my domain from GoDaddy). This is the point where I am currently stuck. When I try to access my WordPress Dashboard by typing the URL "http://premierecondos.ca/wp-admin " I get the WordPress login screen which is great. I have signed up for an account with wordpress.org and I can log into wordpress.org directly through their website....however, when I try the same login and password at "http://premierecondos.ca/wp-admin " it says no username exists. Do you happen to know why I am stuck and what I have to do next?

    Thank you so much for your help

  9. 2ninerniner2
    Member
    Posted 1 year ago #

    Howdy Karen,

    Your account at WordPress.org has absolutely nothing at all to do with your own WordPress site that you have hosted at Hostgator! :)

    You log into your WP site using the user name and password that YOU ENTERED when you set up the WP site :) You DID write those down somewhere, didn't you? :)

    Cheers!
    Lyle

  10. karen.s.law@gmail.com
    Member
    Posted 1 year ago #

    Hi Lyle! Thank you so much for the clarification. I really appreciate your response and I managed to log into my account (woohoo!).

  11. tanstaafl1963@gmail.com
    Member
    Posted 1 year ago #

    Newbie here !

    I followed very much the same path as above. Bought domain at GD (http://igotouttadebt.com), logged into HG and did the Quick Installation. I got my username/password.

    When I hit the http://igotouttadebt.com domain, I see the nice landing page that GD 'Quick Page' setup did, got a nice little 'Contact' and 'Home' Menu.. but I was expecting to see the WordPress Blog.

    I specified /'blog' in my WordPress as shown here

    I know it's something stupid..

    Thanks for any help...

  12. 2ninerniner2
    Member
    Posted 1 year ago #

    ... and if you go to http://igotouttadebt.com/blog/ you will see a nice, new WP installation exactly where you told it to put it! :)

    Your homework is to now search this forum on how to "move it up one level" or "move site to the root directory" :)

  13. tanstaafl1963@gmail.com
    Member
    Posted 1 year ago #

    @2ninerniner2... I swear that wasn't there when I asked !! really-truly!

    I had gone through and added my HG nameservers after this cry for help (Thank you BTW).. maybe it needed time to propagate?

    I love homework.. well... this one sounds fun.. not like the one in school :)

  14. 2ninerniner2
    Member
    Posted 1 year ago #

    :) that is probably what it was ... hadn't propagated yet.

    If this is the first site in your HG account (that is, the one that is associated with the account), then it just a matter of moving the complete contents of the /blog folder "up one level" to the root of the hosting account.

    NOTE:!!! COPY the files first!!! Then, when you have tested the site to make sure it works there, THEN you can delete the ones in the original (/blog) location :)

    It's been a while since I moved a WP site like that, but that should be it; nothing to adjust regarding the database. The only thing I can think of in addition, is to immediately login to the admin area and RESAVE the Permalinks settings. That should do it. Also, check to make sure that the URL is now correct (without the /blog) in the Settings: Site area.

  15. DaniAlpert
    Member
    Posted 1 year ago #

    Please excuse the newbie question.
    Facts: My web designer bought a wordpress theme for me.
    She designed it on her computer.
    Hostgator is my host, with both names, danialpert.com as well as thegirlfriendmom.com pointing to the site.
    I have access to the wordpress dashboard.
    I believe that I can sign in as the admin.
    MY WEB DESIGNER IS NO LONGER WORKING ON MY WEBSITE.
    - Do I need to load actual theme that I'm using onto my computer?
    - I can't find, or I don't know what it looks like, ADMIN page so that I can EDIT the right side toolbar and widgets.
    - Do I have full control over the design elements of my site?

    THANK YOU SO MUCH FOR THE HELP. I'm reading and watching all about WordPress but a few shortcuts would be nice.

  16. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Do I need to load actual theme that I'm using onto my computer?

    No. You can carry out all of your work online. If you really want to start customising the theme on your own computer before uploading it to the live site, then you will need to install WordPress locally

    I can't find, or I don't know what it looks like

    Try looking in the Appearance sub-menu. The Editor option will allow you to edit the theme's files on the live site but do be careful as it is all too easy to make a simple mistake ans bring your whole site down.

    co I have full control over the design elements of my site?

    If you have full Admin access, then yes.

  17. DaniAlpert
    Member
    Posted 1 year ago #

    Thank you so much.
    I can't find the Appearance sub-menu. If I go to a page, I only have the option to edit that page. However, if I'm on my Home page, there isn't anything up top to allow me to edit that page.
    I still can't seem to find how to edit the right sidebar. I was just reading more and there seems to be design source files and psd. files but I have no idea where my designer has put those. Unless they're living on her computer.
    Also, is it okay to download the newest WordPress version?
    Thank you so much.

  18. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I can't find the Appearance sub-menu.

    What menu items do you have in the back end of WordPress?

    is it okay to download the newest WordPress version?

    What version of WordPress are you currently using?

  19. DaniAlpert
    Member
    Posted 1 year ago #

    I'm using 3.3.2.
    I'm not sure what you mean by back end of WP.
    In the dashboard,left column , I have,
    Dashboard
    Posts
    Media
    Links
    Pages
    Comments
    Profile
    Tools
    Shareaholic
    Slidedeck
    YouTube

  20. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    You do not appear to have full Admin access for the site.

  21. DaniAlpert
    Member
    Posted 1 year ago #

    My designer just emailed me my full access. I used Jetpack to sign in. Is this okay?
    I have notifications under plugins for updates. Is it ok to update?
    Thank you so much for your help.

  22. tanstaafl1963@gmail.com
    Member
    Posted 1 year ago #

    Follow up to my issue from the other day....

    Since I hadn't done any customization on the theme, I just re-installed WP into the root. Worked fine yesterday. I added some widgets, created some pages, did some testing and called it a day.

    However, this morning when I checked the site, it fell back to my first page. So right now I've lost my RSS setup, Privacy page, custom menu, etc..

    Am I outta luck? Should I contact HostGator?

  23. Brandon Kraft
    Happiness Engineer
    Posted 1 year ago #

    DaniAlpert - Generally, best practice is to keep your WordPress site and plugins updated. Some updates may be security-related and not updating could leave you open for hacking.

    Do read and follow the "backup" suggestion given on the update page. In a perfect world, updates would never cause problems, sometimes they do.

    Tanstaafl1963: Is it possible that you have two installs going right now? The one in your subdirectory and now, the one at root? Are they on the same database?

    Also, I'd suggest opening a new support thread. A lot of folks (like me) look for posts that haven't been responded to and would normally overlook ones like this. (My personal opinion of HG led me to reading through this one).

  24. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    @DaniAlpert: It might be best if you opened a new topic. This one is getting a little confusing.

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