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[resolved] Using FTP to fix broken function.php. Where to get FTP login details? (4 posts)

  1. sfielding2
    Member
    Posted 6 months ago #

    Hi all,

    Basically i screwed up when editing the function.php on my site and now no admins can login. The site is functioning fine but the admin login is just white-screening. I have been desperately trying to fix this for a couple of days and these forums have helped me cobble together what i think might be a fix for it - using an FTP client to login and remove the faulty code in the function.php

    However i have run into an issue when trying to login. Apparently FTP login details are different to regular wordpress.org admin details? How can i obtain the FTP login details, does anyone know?

    The website is http://www.sichange.org

    I would really appreciate any help anyone can offer with this at all, it is a charity website and I am one of many admins and would like to get this fixed ASAP.

    Thanks very much,
    Sam

  2. Pioneer Valley Web Design
    Member
    Posted 6 months ago #

    You need to contact your host:

    http://www.hostmysite.com/contact/

  3. Bill
    Member
    Posted 6 months ago #

    You need to get those from your web host, as you are trying to log in to your hosting account on the server, not WP.

    edit: what PVWD said

  4. sfielding2
    Member
    Posted 6 months ago #

    Thanks very much for your help. I shall do that.

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