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Twylah Widget
[resolved] Username not found (5 posts)

  1. Moonwolf
    Member
    Posted 1 year ago #

    No matter how I try to enter a username, I get this back from the widget:

    Sorry, the Twitter username "MoonWolf95" does not exist on Twylah. Check the username again or email us at info@twylah.com if you continue to have issues.

    http://wordpress.org/extend/plugins/twylah-widget/

  2. mskrys
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Moonwolf,

    Sorry for the trouble. We are looking into this now. We've had a few people email us with the same issue "username not found" for existing Twylah users. Once the issue is fixed, we will post a response here.

    Krystle

  3. mskrys
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Moonwolf,

    We pushed a new version of the Twylah plugin we think may fix the issue you are having. Would you mind helping us test?

    You would need to fully uninstall our Twylah plugin, by clicking 'delete', then reinstall it.

    Krystle

  4. Moonwolf
    Member
    Posted 1 year ago #

    Hi Krystle

    Login works fine now, and the widget is bringing up the thumbnails for topics as expected. Images and text match the ones on my twylah page.

    Could I offer a suggestion? hover for "view all trending" shows "www.twylah.com/MoonWolf95" in the status bar as the destination URL. The link does go to the redirected URL (tweets.moonwolfs-lair.com) when clicked, but a way to have that link show the cname'd destination instead of the Twylah one might look better (not to mention any SEO effects the link might have).

    The other suggestion is to have a tooltip for that "view all trending" link that's derived from the widget's settings - maybe another field so the user can (optionally) change the text of that link? ALso, tooltips for the thumbnail topics images?

    Last suggestion - right now your widget isn't accessibility friendly - no alt text for the thumbnails, no title tags for the links, no ARIA tagging to enable accessibility tech to best describe the widget's real estate and content.

    Please please please don't be like everyone else and just ignore accessibility?

    Nice work so far, both with the widget and Twylah itself for the most part.

  5. mskrys
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Moonwolf,

    So glad to hear login is working for you. Thanks for helping us test this.

    Ideally we would not be redirecting to the custom domain urls (ie. tweets.moonwolfs-lair.com) and just link to it directly, however we were getting some issues linking to the cname'd destination we could not resolve quickly, so this is a temporary solution. We hope to have a fix for this later.

    Thanks for the tip on the alt tags and tooltips! This is something we absolutely need to have for both seo and accessibility purposes. I will look into adding those in the next couple weeks.

    Krystle

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