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User registration notification e-mails not being sent (5 posts)

  1. ArtisanSupport
    Member
    Posted 6 months ago #

    I've noticed that 3.8 the notification e-mail sent to new users, by ticking the box at the bottom of the account creation form on the Admin panel, is no longer being sent out - even if the box is checked.

    You might want to check this feature as we're now having to send e-mails out manually with users log-in details in!

    Regards,
    Cat Lake

  2. esmi
    Forum Moderator
    Posted 6 months ago #

  3. ArtisanSupport
    Member
    Posted 6 months ago #

    Thanks. I've taken a look at that doesn't help.

    The sites are on a hosted server with an SMTP mailserver available to SendMail.

    It's been working fine until very recently.

    Cat

  4. esmi
    Forum Moderator
    Posted 6 months ago #

    Are you already using an SMTP plugin?

  5. ArtisanSupport
    Member
    Posted 6 months ago #

    Surely it should work with the default SendMail script in the WordPress package shouldn't it??? It always has up to now and why have the option to send the user details out if there wasn't?

    Cat

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