Useless for free version

How do you know that the error wasn’t yours? Why didn’t you try to contact the plugin’s author about this by posting a topic in the plugin’s dedicated sub-forum?
Try reviewing:
http://pippinsplugins.com/how-to-leave-a-good-bad-review/
http://chrislema.com/theres-wrong-way-give-plugin-feedback-wordpress-org/