• craigsparkes

    (@craigsparkes)


    Need some help, my “Use as featured image” button has vanished!

    The theme supports it as it has been working for a long time before.

    It shows up in the bottom right of the screen, but when the popup appears there is no “Use as featured image” button under the chosen image. Any ideas?

Viewing 15 replies - 1 through 15 (of 31 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    πŸ³οΈβ€πŸŒˆ Advisor and Activist

    Switch to a different theme to see if it shows up there.

    If not, turn off your plugins and check again.

    Thread Starter craigsparkes

    (@craigsparkes)

    Thank you for the response. I changed theme, still no luck.

    Disabled all my plugins.

    I have a plugin called “VSlider” by Mr Vibe.
    When I disabled that, the “Set featured image” button in the bottom right corner disappeared too, enabling it brought it back, very strange.

    I uninstalled it and re-ran the upgrade to 3.3.2 to see if it changed anything, but there was no change.
    I reinstalled that addin and the original problem came back.

    Really not sure where to go next :/

    esmi

    (@esmi)

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter craigsparkes

    (@craigsparkes)

    I have tried all the above, to no avail.

    esmi

    (@esmi)

    Site url?

    Thread Starter craigsparkes

    (@craigsparkes)

    esmi

    (@esmi)

    Can we see your site using Twenty Eleven with all plugins deactivated?

    Thread Starter craigsparkes

    (@craigsparkes)

    I cant really do that at the moment, the site is active. Is there a way around this?

    esmi

    (@esmi)

    No – this is basic troubleshooting and the only way we can narrow down the possible causes.

    Thread Starter craigsparkes

    (@craigsparkes)

    Ok, I have done this, still no “Use as featured image” button :/

    esmi

    (@esmi)

    I cannot reach your site at all now! I’m getting a server 404 page.

    Thread Starter craigsparkes

    (@craigsparkes)

    :S very strange, me too. I can get onto the admin page though.

    Thread Starter craigsparkes

    (@craigsparkes)

    Ok, if you go to http://www.ukspaceforum.org/index.php it will load, not sure why that is :S

    Thread Starter craigsparkes

    (@craigsparkes)

    Ohhhh right, i changed the “permalinks” settings a few days ago, looks like it has screwed a few things up.

    Thread Starter craigsparkes

    (@craigsparkes)

    FYI, the “Use as featured image” button still isn’t showing up. The site is working now though.

Viewing 15 replies - 1 through 15 (of 31 total)
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