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URL Please... (13 posts)

  1. <rant>
    The beauty of working on a board like this, as opposed to other boards which deal with computer troubleshooting or even car repair, is that we deal with WordPress. WordPress is a blog system. A blog system which you probably have running on your website.

    Now, what distinguishes this from computer troubleshooting and car repair? Well, when you tell us about your car troubles, we have to make an assumption about the best solution for your problem. Why? Because we can't see your car. Well, thanks to the miracle of the web, we can see your blog! But, only if you provide a URL.

    So, whenever you post a problem or question, please post a URL either to your blog or to an example. Seeing your blog and seeing your source code makes your problem easier to diagnose and provide an accurate solution. Seeing your blog also allows us to quote a copy/paste solution directly from your source code. The web is a wonderful mechanism which has the capability to connect everything via URLs. Please use yours.
    </rant>

  2. Mark (podz)
    Support Maven
    Posted 9 years ago #

    But that takes all the fun out of guessing :)

  3. I haven't had fun guessing since "Guess Who!"

  4. NuclearMoose
    Member
    Posted 9 years ago #

    I second that, macmanx.

  5. Anonymous
    Member
    Posted 9 years ago #

    Does this mean you are no longer providing support for people with local installations? What about development projects where the client doesn't want a rough draft of their site splashed all over the net?

  6. Kafkaesqui

    Posted 9 years ago #

    "Does this mean you are no longer providing support for people with local installations? "

    There are ways of dealing with that:

    http://www.pastebin.com
    http://paste.uni.cc
    http://pastebin.ca

    "What about development projects where the client doesn't want a rough draft of their site splashed all over the net?"

    Hence the reason macmanx said "or to an example." Easy enough to plop a temporary test page on a site that's a work in progress.

    I think the point here is: do your best to help us help you.

  7. Mark (podz)
    Support Maven
    Posted 9 years ago #

    No, that is certainly not the case.

    If someone does not want their url disclosed, they may need to ask for private email.
    If a site is being developed locally, they just need to mention it.
    If a url has been given and someone wants it removed (for good reason), they can mail me with sufficient detail and I will remove the url - I have done this before.

    The point macmanx was making was that we seem to be getting a lot of posts along the lines of:
    "My css has broken !!!! Why ????"
    "My comments are broken....."
    "My posts have all gone"
    and similar stuff.

    We then ask for a url, we then visit and hopefully post the answer. The poster giving a url gets them their answer faster - and that's surely the point ?

    Good we are, mind-readers we are not :)

  8. Ty, Kaf and Podz. I'd basically be repeating exactly what you just said. Yes, I do understand that there are situation where you can't give out your site URL, but that doesn't null-and-void the fact that we still can't see your site. In cases like this, try to recreate the problem on another install of WordPress and post that URL.

  9. Excuse me... ::bump:: ...sorry about that, cheers! ^_^

  10. NuclearMoose
    Member
    Posted 9 years ago #

    I'm wondering if the Post: text box could be "pre-populated" with some text? That way, instead of being presented with just a blank space in which to start typing you see this:

    WP Version: *
    Link to Site: *
    Link to Example: *

    *Example text only.

  11. Mark (podz)
    Support Maven
    Posted 9 years ago #

    On a per forum basis, that's sounds damned useful !

  12. Here here! I second the motion!

  13. ceo
    Member
    Posted 9 years ago #

    I like that idea quite a lot.

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