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[resolved] Changed site urls (8 posts)

  1. JoLMahan
    Member
    Posted 4 months ago #

    [Moderator note: Topic title de-capped. Please do not shout at us. The topic title was also amended. Your problem is no more urgent than anyone else's.]

    within wordpress, thekovalgroup.com was our main website, but today we wanted to change it to dts-ppm.com (DTS). In the wordpress backend, there was a "site url" field, and me, being an idiot changed the url in this field to dts-ppm.com but hadn't changed any a records or cnames anywhere and now it's broken. when i got the error after i changed it on the field, i changed it BACK to thekovalgroup.com and saved it again, but that didn't seem to have worked.

    Now i cant even get into the wp-admin b/c it's redirecting and shouldn't be.

    How do i fix this? NO CNames or A Records have been changed in the dts-ppm.com to point to WordPress.

  2. esmi
    Forum Moderator
    Posted 4 months ago #

    Change the urls back. See Changing_The_Site_URL for details of how to do this correctly without logging in.

  3. JoLMahan
    Member
    Posted 4 months ago #

    where are those php files hosted though? on the koval domain? All that on that link you sent is foreign to me

  4. JoLMahan
    Member
    Posted 4 months ago #

    Esmi, I followed the instructions on the "edit functions.php" section and was able to get the login screen to come up. However, now the main page (thekovalgroup.com) has a "This webpage has a redirect loop" error and the login credentials and login function will not work to log me in to the site. What would you recommend I do now?

  5. esmi
    Forum Moderator
    Posted 4 months ago #

    Has anything been changed at the server end with regard to DNS etc?

  6. JoLMahan
    Member
    Posted 4 months ago #

    No, no records have been changed in either DNS panel

  7. JoLMahan
    Member
    Posted 4 months ago #

    Would you be able to tell me what they should look like so I can verify? prior to me changing it in the field in WordPress, the DTS-PPM page was a dead link and didn't go anywhere

  8. esmi
    Forum Moderator
    Posted 4 months ago #

    Sorry. You would need to speak to your hosts about this.

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