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[resolved] [closed] UPSET! Lost Stats & Number of Subscriptions Reset (2 posts)

  1. mymothersdaughter
    Member
    Posted 6 months ago #

    I posted another discussion on here regarding the URL being incorrect. I then did more searching and found this post here - http://wordpress.org/support/topic/jetpack-publicize-uses-wrong-url-for-twitter?replies=57. It said to deactivate the plugin from WordPress.com and then reconnect it.

    All of my stats from beginning of time is GONE, GONE, GONE!!! I need that information! And... althouth it fixed the URL issue it reset my subscriptions to 0 when I had 22 subscribers.

    The url in question is http://donaldhilliardjr.org. The incorrect url I was fixing that was initially activated with Jetpack was http://donaldhilliardjr.org/wordpress. I need my stats back!!! And my Subscribers back. I just started a promotion two days ago and didn't even have a chance to download or copy them!

    http://wordpress.org/plugins/jetpack/

    Be warned... do NOT deactivate your Jetpack from WordPress.com or you will lose your stats and your subscribers.

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 6 months ago #

    I replied to your original post here.

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