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Uploaded Theme Not Appearing in Admin Panel (9 posts)

  1. bthockey
    Member
    Posted 1 year ago #

    After purchasing a theme tonight, I uploaded it to the correct folder on my server via FTP (because it is too large of a file to be uploaded on the WordPress admin panel). I logged in to my WordPress account and went to the appearance panel but the theme was no where to be found. I have tried just about all I can think of.

    A few things I should mention before everyone gives suggestions:

    • The permissions of the theme folder are correct (755).
    • I am sure the folders didn't duplicate when I opened them.
  2. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 1 year ago #

    your vendor may have specific instructions you need to follow - eg there may be some other stuff bundled in the zip with the actual theme files in a sub folder. you need to ask them

  3. bthockey
    Member
    Posted 1 year ago #

    Yeah, I checked into this. The only other thing in the zip file is a link to tutorials for the theme (http://xiaothemes.com/docs/sensation/1-installing-theme/) It's strange because he is able to upload the theme straight to the site via the WordPress admin panel. I was not able to do this. My guess is that his version was a earlier one and possibly a smaller version as well.

  4. bthockey
    Member
    Posted 1 year ago #

    A picture of my themes folder on my server: https://www.dropbox.com/s/pthoos04pnc812l/sensation.png

  5. Allen Moore
    Member
    Posted 1 year ago #

    Can you post a screen shot of what you see inside the Sensation folder?

  6. bthockey
    Member
    Posted 1 year ago #

  7. Allen Moore
    Member
    Posted 1 year ago #

    Are the screenshots you are showing underneath "parent" or "Sensation"?

  8. bthockey
    Member
    Posted 1 year ago #

    In the Sensation folder.

  9. Allen Moore
    Member
    Posted 1 year ago #

    From what I can see, everything is in order. So you should be able to see the theme.

    I could place a ticket at https://xiaothemes.zendesk.com/. That is the link provided from http://themeforest.net/item/sensation-responsive-wordpress-theme/2863147

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