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Uploaded Header Image - Off Color? (6 posts)

  1. wallydavid
    Member
    Posted 1 year ago #

    Every time a upload an image to use for the header, it makes all white areas of the image an off-white like an 5% orangish color. Like there is some kind of transparency overlay being added to images. If I just upload a white box as a JPEG.. it still ends up off-colored.. this is driving me nuts.. I don't see anything in the CSS.. I want my image I up load to have a "WHITE" background... HELP...

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Check with your hosts that your server is running the latest version of GD Library.

  3. wallydavid
    Member
    Posted 1 year ago #

    First of all, thank you for answering none of my question in such an epic technical support fashion. (Repeat that in your best Louis C. Clark voice..)

    so.. Why? What is GD Library and why would that be effecting the color? I have about 50 3.4 and 3.5 installs on this server (GoDaddy Ultimate Grid Hosting).. and I have no problems.. let alone, no access to upgrade anything like GD Library on a shared environment.. Is this some new 3.6 requirement?

    I think not.. I can upload images fine in the body of the site.. it's just the header image that changes the color.. can someone help me on this please?

  4. wallydavid
    Member
    Posted 1 year ago #

    More details... I replaced circles.png and circles-thumbnail.png in the images folder with my versions and selected them through the header select menu and it worked as expected.

    However, If I choose a new image to upload, the crop dialog box is correct, but upon submit, when you preview it, the image is overlaid with like a 5% transparent orange or yellow color... seems like a bug.

  5. Zulfikar Nore
    Member
    Posted 1 year ago #

    Just tested that here: http://wpchildthemes.info/2013flexheader/ - black and white image with no adverse effect on the color.

    A link to the site would be helpful - plus, have you considered a plugin conflict?

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    GD Library is the PHP module that is used to actually process images. An older version may cause dome final image problems.

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