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[resolved] Upgraded to 3.3.2 and crashed (8 posts)

  1. serveandshare
    Member
    Posted 2 years ago #

    Good day all!

    I upgraded my site to 3.3.2 this morning (foolishly not creating a backup) and the site crashed.

    This is the error on the /wp-admin - login page:
    Fatal error: Call to undefined function is_rtl() in /home/wpuser/public_html/wp-includes/general-template.php on line 2102

    Whaddya figure folks?

  2. serveandshare
    Member
    Posted 2 years ago #

    Hmmm....

    I thought maybe if I replaced the general-template.php from an earlier version that the error would go away, but it isn't.

    With no access to any admin pages I am a wee bit lost.

    Do you think it would help if I removed plugins via ftp?

  3. serveandshare
    Member
    Posted 2 years ago #

    The blog is fine though :) Just cannot access admin

  4. serveandshare
    Member
    Posted 2 years ago #

    When updating WordPress does it effect the database at all or just the site structure?

  5. JarretC
    Member
    Posted 2 years ago #

    I would replace all of your WordPress installation files with the latest ones from http://wordpress.org/download/

    Make sure to make a backup of your current wp-content directory though to save all of your uploads and any theme modifications.

    While the error does reference the general-template.php file it is stating that it cannot find the function that is coded into that file. The function that it is looking for may actually exist in a different file thus creating the error.

    It may be that during the upgrade some files weren't not properly copied over or may have been corrupted.

  6. serveandshare
    Member
    Posted 2 years ago #

    Thanks! I downloaded the structure deleted all of the folders except for wp-content and then uploaded everything except for wp-content, overwriting the old files and now everything is fine.

  7. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Well done! If everything is fine, please mark this thread as resolved.

  8. serveandshare
    Member
    Posted 2 years ago #

    Thanks for you help. Problem resolved. WordPress is awesome! Appreciate all the work everyone puts into it.

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