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[resolved] Upgrade trouble: v 2.3.1 to 3.2.1 (17 posts)

  1. oceanstarr
    Member
    Posted 2 years ago #

    My webhosting plan came with v. 2.3.1. I just got turned onto WordPress and have followed the instructions for upgrade to 3.2.1, but every time I login to my wpadmin, it still says I'm in 2.3.1 and I don't see the features I would expect with the upgrade. I even deleted the whole program manually from my server and reinstalled, but the wpadmin still says 2.3.1.
    I'm using Hostcolor and cpanel and have a pretty high experience level with computers - code my own website etc.
    Any advice for the wp noob here would be greatly appreciated.

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    2.3.1! Good grief! Your hosts need to offer a far more recent version of WordPress asap.

    When you say you upgraded to 3.2.1, what exactly did you do? An upgrade of that size requires a series of smaller manual upgrades.

  3. oceanstarr
    Member
    Posted 2 years ago #

    I followed the upgrade instructions that I found on the wp site. I thought it might need to go through multiple steps, but was unable to find any documentation of that process.
    Would you recommend contacting the host? That's what I was considering as my next step.
    Thanks so much for the feedback.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    I'd suggest that you scrap the current install and then install WordPress 3.2.1 manually. It really isn't as daunting as it sounds.

  5. oceanstarr
    Member
    Posted 2 years ago #

    I tried to do that after the first failed update. I deleted all the wp stuff and installed the 3.2.1. At that point, I had to go back into cpanel and create my blog again. When I did that, it still popped up as 2.3.1. I don't understand why it did this because I deleted every single file in that folder and replaced it with the new files. The time stamp of last modification didn't change when I created the new blog, but it still says 2.3.1. Is there anywhere else wp files could be hiding? Does that come from my host? If I didn't create the blog through cpanel, I couldn't log into wpadmin so I'm a little lost.

    I am totally comfortable with all this - I just can't tell if my host has caused the problem or if I'm missing some trick because I'm new to the software.

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Site url?

  7. oceanstarr
    Member
    Posted 2 years ago #

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    Your root domain (site) isn't using WordPress
    Your blog is using WordPress 2.3.1

    Where did you install WP 3.2.1 on your domain? Did you use a fresh database?

  9. Woodwolf
    Member
    Posted 2 years ago #

    That's not me :D

    it's http://playmedusa.com/blog

    Creating a new user won't solve anything, either. I know it sounds like there's a firewall somewhere, but I never installed one. I'll check my router just in case something was activated somehow...

  10. Woodwolf
    Member
    Posted 2 years ago #

    Lol, sorry, I totally confused two different threads. Sorry! You may delete my two messages :D

  11. arrentan
    Member
    Posted 2 years ago #

    Try run the manual upgrade of your WordPress installation. Frankly, I was kinda shocked to hear that there are still people using WordPress version 2.3.1.

    http://codex.wordpress.org/Updating_WordPress#Manual_Update

  12. esmi
    Forum Moderator
    Posted 2 years ago #

    @arrentan:If you read the rest of the topic, you'll see that:

    1. It's not the OP's fault. The hosts are the ones offering WP2.3.1 as a 1-click install. So until they update their act, don't use Hostcolor as your WP hosts, folks,

    2. A manual install of 3.2.1 has already been done but the OP is still seeing the 2.3.1 version number. I'm currently trying to find out if they now have 2 installs on their server.

  13. roughfell
    Member
    Posted 2 years ago #

    Hi wi wonder if you can help me too, i also tried to upgrade to latest version by clicking on the button on my admin page. i can now not get on the admin site, only onto the main site. i try to log in and recieve the following error

    Fatal error: Call to undefined function wp_menu_unfold() in /home/sevenate/public_html/roughfellsheep.co.uk/wp-admin/admin-header.php on line 31

    help i am only doing this as a favour and i feel i ahev not been passed on all the information such as host etc.

    Help

  14. oceanstarr
    Member
    Posted 2 years ago #

    Thanks esmi. I just ran a search through my ftp for the term "wp" and I didn't find anything for wordpress except in the database I created for this install and the install I recently attempted. I'm certain there is only one install.

    When I did the fresh install and tried to access wpadmin through my browser, it didn't work. I failed to save the error message and don't recall it, but the page wouldn't load at all until I went into cpanel and recreated the database (with the same name) at which point, I was back to my 2.3.1 load.

    I followed very carefully the instructions for manual update after that. There was no easy/automatic update button on the interface - just the link to the wp update instructions. After I completed this operation, I still had the 2.3.1 page.

    At this point I think perhaps my best course of action is to contact the host. Opinions?

    Thank you for the idea. I was hopeful you were right about a double install. That would have been easy to fix lol

  15. esmi
    Forum Moderator
    Posted 2 years ago #

    Re-install 2.3.1 and then carry out a series of smaller manual updates:
    2.3.1 -> 2.5 -> 2.7 -> 2.8 -> 2.9 -> 3.0

    Then update to 3.2.1 using the 1-click upgrade option.

  16. oceanstarr
    Member
    Posted 2 years ago #

    I am happy to report that Hostcolor is fixing everything for me. I couldn't do normal update/install because of a server issue. In all fairness, I've been with them for several years so it's not surprising that the server I'm on is probably the same version I've had since I started with their service which doesn't have the right PHP and extension support. As soon as I started a support ticket with them, they offered to migrate my server to an upgraded one and upgrade wp for me for free with no delay in my normal service (which I took them up on as I've spent too many hours fooling with it at this point lol).

    Thanks again for the help!

  17. esmi
    Forum Moderator
    Posted 2 years ago #

    Excellent! Glad to hear that this is getting sorted for you. :-)

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