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Upgrade removed all me customizations (3 posts)

  1. LLP
    Member
    Posted 1 year ago #

    Hello - I have been using your F2 theme for a three years and have paid to have it customized professionally, like backgrounds on sidebars, header etc.

    Problem is when I upgraded to this new version it brought my blog back to the basic F2 look, so all my customizations got lost in the upgrade.

    I tried the upgrade three times and had to use a back-up to get back to the older version.

    How can I upgrade without losing all the personalization? Is it possible?

    I am not very html or "code" savvy as the basics I can do but very confusing stuff. Thanks again for making such a great theme.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    It sounds like the customizations were probably made in the theme files -- in which case, yes, they will be overwritten when the theme is updated. That's why it's generally recommended that changes be made using a child theme. Unless you or someone else moves all the customizations to a child theme, there's not a way to update the theme without losing them.

    EDIT - just looked at the theme page -- see the note there re: customizations. It sounds like even theme options changes may be lost in that upgrade. Hopefully, the author will weigh in here on this too.

  3. SriniG
    Member
    Theme Author

    Posted 1 year ago #

    Simple answer: You cannot upgrade without losing the personalization.

    That's because version 2.0 is html5, it has different class names, and handles most of the things differently.

    You can definitely re-customize the theme. Contact me with the details if you need help.

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