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1. Caleb Halbrook
   Member
   Posted 6 months ago #
   

   Hello,

   There is a message on my WP dashboard that says my NGG database is out of date and that I should "click here to proceed." I do and it shows me this message:

   The script detect that you upgrade from a older version. Your database tables for NextGEN Gallery is out-of-date, and must be upgraded before you can continue. If you would like to downgrade later, please make first a complete backup of your database and the images.

   The upgrade process may take a while, so please be patient.

   I have the latest version of NGG (I upgrade them whenever upgrades are available) and have never had any trouble. What could be causing the problem? What should I do? I can't do anything in NGG until this is resolved. My website is an ecommerce site and it is imperative that this gets resolved soon!

   Thanks

2. CedarPointConcepts
   Member
   Posted 6 months ago #
   

   So are you saying that you are stuck in some kind of loop? You proceeded with upgrading your database but it took you back to the upgrade screen?

   Or are you just unsure whether you should upgrade the tables or not? I have performed this update on over 2 dozen sites without issue.

3. Caleb Halbrook
   Member
   Posted 6 months ago #
   

   I am unsure whether I should upgrade the tables.

4. CedarPointConcepts
   Member
   Posted 6 months ago #
   

   Again, I have done this upgrade on many sites and it went flawlessly. The most time any site took to upgrade was about 3 seconds.

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