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UpdraftPlus Backup and Restoration for WordPress
[resolved] Updraft won't open in my Mac (5 posts)

  1. bettymcm
    Member
    Posted 1 year ago #

    My Mac says Updraft is an Adobe product and I can't open to access my backup! I use a Mac with the 10.7.5 OS.

    http://wordpress.org/extend/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Is that the actual message it displays? "Updraft is an Adobe product" ? Or something else? When does it display this? What are the steps you followed that led to this message?

    David

  3. bettymcm
    Member
    Posted 1 year ago #

    I went to my Dropbox and opened the backup folder

    I navigated to Updraft Plus, clicked on it, then clicked on updraftplus.php

    Got this message: You can't open the application Adobe GoLive CS because Power PC applications are no longer supported.

    (I used the plugin to back up my website and have never accessed it until now because there is an issue with website. Maybe I'm not using it correctly?)

  4. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Betty,

    Yes, it sounds like you're not using it correctly... your best bet would be to find a friend who has more WordPress/computer experience, and let them show you in person.

    David

  5. bettymcm
    Member
    Posted 1 year ago #

    I live in a little New Mexico desert town. Think there's a WP user behind a mesquite bush? I'll look ....

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