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UpdraftPlus Backup and Restoration for WordPress
Wonderful Support for a great product! (7 posts)

5 stars
  1. ddhservices
    Member
    Posted 1 year ago #

    Earlier today I wrote a bad review of this Plugin which I now regret. David Anderson has been ever so helpful today and now I can honestly say the plugin works exactly as advertised. A few minutes ago I purchased Updraftplus Premium package.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Did you try posting in http://wordpress.org/support/plugin/updraftplus ? I can't seem to locate a support post of yours...

  3. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    We received our first contact from John at the same time as this 'review' was posted. Nobody has told him that he has to pay more for support.

    John, please just email through your log files to contact@updraftplus.com.
    David

  4. ddhservices
    Member
    Posted 1 year ago #

    I didn't say that anyone told em to pay for "support" but I've gone round and round on the Updraft website and all *I* find is pay for support as it's not a pre-sale question.

    David I will.

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    I've gone round and round on your website

    My web site? Why? I have nothing to do with this plugin.

  6. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi John,

    If you've purchased some software then you've already paid.

    David

  7. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi John,

    Thanks very much for the new review - appreciated.

    David

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