Support » Themes and Templates » Updating template through FTP – wordpress not updating

  • Please help!

    Ive been updating a .php template file using FTP all day – and have been able to immediately see the changes on the live web pages.. but it seems to have stopped!

    I can see the updated template files in the wp-content/themes/mytheme folder, and they have the correct time stamp, but the wordpress pages are not updating with the template chnages

    Any ideas gratefully received

Viewing 10 replies - 1 through 10 (of 10 total)
  • Delete the template file on the remote server and re-upload it. Also check that you are not using any caching plugins.

    Do you know if your server caches the pages? It’s possible to update and not have the change be immediately visible.

    Thread Starter thelucymiller

    (@thelucymiller)

    thanks for replying

    I have tried deleting the file and re-uploading, but it didnt work. Strangely though the page was still displaying using the old template even when I had deleted it..?
    This would indicate im not touching the correct files (but I SWEAR ive been editing all day and its worked until a couple f hours ago)

    Thread Starter thelucymiller

    (@thelucymiller)

    Im only using one plugin – for contact forms

    Not sure about the server cache – its hosted with go daddy and ive already been on the phone to them – they didnt seem to think it was their side as they can see me updating the files from their end.

    It just seems the site is no longer looking in the same place for the files… how can this be?

    You may want to get in touch with whoever manages your server as to why the pages are caching for so long.

    What tool are you using to FTP the files?

    Thread Starter thelucymiller

    (@thelucymiller)

    This has only been an issue in the past two hours though – everything was working fine until then. Could it still be a caching problem?

    Thread Starter thelucymiller

    (@thelucymiller)

    Im using Filezilla

    Could it still be a caching problem?

    Yes. Contact your hosts and ask them about it.

    Thread Starter thelucymiller

    (@thelucymiller)

    ok thanks – doing that now!! (fingers crossed)

Viewing 10 replies - 1 through 10 (of 10 total)
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