• Argentum

    (@argentum)


    Hi. This might be a hosting problem, but I post it here nonetheless if anybody else runs into it. I tried to update the theme via WordPress’ updater and Customizr downloads but can’t delete the old theme. The old inc folder remains, and the update fails. I’ll do a manual upgrade. Just letting you know. The theme is just brilliant by the way! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
  • gmynatt

    (@gmynatt)

    same problem for me as well

    mitchpowell

    (@mitchpowell)

    Maybe I’ve forgotten this: the procedure for updating Customizr is supposed to be where you delete the old ‘wp-content/themes/customizr’ folder and then upload the new one, right?

    This time around, I noticed when I went to Appearance > Themes, and clicked on the parent theme, it had an option to “update now.” When I clicked that, nothing happened.

    I’m using a child theme, and I’m using a premium version of UpdraftPlus, (backup plugin,) which kicks in and does a backup whenever I do any sort of update; but it just sat at the preparing to back up mode.

    I guess I should try the “delete the old and replace with the new” instead of relying on the “update now” link I found?

    ElectricFeet

    (@electricfeet)

    What happens if you try from the wordpress updates page?

    @mitchpowell: does it work without UpdraftPlus active?

    Thunder time

    (@thunder-time)

    After the update yesterday today my comments are appearing for just a second and than disappearing. And nobody can comment on my blog.

    ElectricFeet

    (@electricfeet)

    Thunder time: please post on your own thread (here). We already have 3 people on this thread and it’s messy. Your problem is not related to the original poster’s.

    David_G

    (@questas_admin)

    I succeeded by SWITCHING my wp back to the customizr theme, then doing the update, then switch back to my child theme. It worked.

    mitchpowell

    (@mitchpowell)

    I’m back up and running by deleting the customizr folder and quickly uploading the update folder.

    As far as commenting goes, I use the Facebook plugin for that and don’t rely on the WP commenting, so i can’t say anything about any issues there.

Viewing 7 replies - 1 through 7 (of 7 total)
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