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Updating blows up. (6 posts)

  1. webranger
    Member
    Posted 1 year ago #

    Updating to 3.1.1 seemed to cause my blog to spawn a zillion httpd processes, running the server completely out of memory and making the site not run. Weirdly enough, it seems to happen the first time anyone leaves a comment.

    I disabled all plugins and rebooted. It did not solve the issue. Does anyone know what is happening? Does anyone know how I can do useful diagnosis of the issue?

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - switching to the Twenty Ten theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. webranger
    Member
    Posted 1 year ago #

    I removed all plugins from the folder as well as disabling all of them. I hadn't thought of changing the theme. I am using a Pagelines commercial theme. I am reticent about changing that, because because I'll lose widget data (or at least that seems to be what happens when I switch themes that don't have common widgets).

    If the theme is the cause, I still need to know how to diagnose that.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    The theme vendors are the first point of contact in that case.

  5. webranger
    Member
    Posted 1 year ago #

    Yeah, I'm thinking on how not to destructively test that. This theme has worked through several updates without a problem.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try setting up a local install and test the theme locally?

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