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Updating a Site Without Access to Creator's Database (7 posts)

  1. isitatomic
    Member
    Posted 11 months ago #

    Website maintenance has changed quite a bit since Angelfire, so please pardon the ignorance!

    I have recently been tasked with updating a website for an organization whose membership changes every 1-3 years, which means I have no contact with those members who originally designed the website (www.ehimeajet.com for reference), paid for its hosting, etc.

    So now I am stuck with trying to figure out how to update the various pages and fix broken links with no access to that original site author's database. Is there no way to somehow pull or backup the site contents to my local installation of WordPress?

    I figured as long as I have access to the Administrator account via the site's wp-login that I could just pop in and edit some names and change some words around... boy was I wrong!

  2. leejosepho
    Member
    Posted 11 months ago #

    Dashboard > Tools > Export should get your content out to you, and I have heard there are plugins that can fix broken links:
    http://wordpress.org/plugins/search.php?q=search+replace

  3. isitatomic
    Member
    Posted 11 months ago #

    Thanks for the reply, leejosepho.

    I did already attempt to import the contents using this tool, but that gives me even less functionality than simply logging in as admin via the net, as (for example) the custom theme is not included in the imported data.

    I've also noticed that the content in each of those .html pages of the site appears to be totally inaccessible for editing since none of them are shown in the Pages tab of the dashboard.

  4. leejosepho
    Member
    Posted 11 months ago #

    As you might already know, you are likely going to have to either track somebody down for some credentials or find some other way to get your host to talk to you:
    http://www.whois.sc/

  5. isitatomic
    Member
    Posted 11 months ago #

    Gah, that's been my fear from the start the more I learned about how WordPress functions, and I did run a WhoIs check for the associated name & email address. Sent a message to it several day ago but no response yet.

    So I guess a big fat 'No' is the answer to whether or not the actual site content/database can be cloned onto my local installation. Is it also possible that the original database and theme and whatnot has been deleted by the original author, rendering the site just sort of frozen in its current state (with the exception of new blog posts)?

    Thanks again for your input.

  6. leejosepho
    Member
    Posted 11 months ago #

    So I guess a big fat 'No' is the answer to whether or not the actual site content/database can be cloned onto my local installation.

    Not necessarily. There are plugins that will do backups to remote locations.

    Is it also possible that the original database and theme and whatnot has been deleted by the original author, rendering the site just sort of frozen in its current state (with the exception of new blog posts)?

    I do not have a comprehensive answer there, but I would doubt that.

    You apparently have an admin account since you can see Dashboard > Tools, but you say there are pages at the site that do not appear in Dashboard > Pages, correct? Do you see Dashboard > Plugins and do you see Dashboard > Appearance > Themes? Also, what about Dashboard > Updates?

  7. isitatomic
    Member
    Posted 11 months ago #

    Yes, I have access to all accounts via the net-based wp-login to both Plugins and Themes. Installing Akismet is about the only useful thing I've been able to do so far. We also have a custom theme that did not transfer over when I imported to my local database.

    As for the Pages tab, none of the site content appears there. There is only one Sample Page, which oddly shows the status of being Published and Public.

    I figured using a backup plugin wouldn't be any better than exporting since, as above, I can't even see or access the site's content data. You think a backup would pull page content that the export missed?

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