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1. Rainakthx
   Member
   Posted 4 months ago #
   

   Hi,

   This plugin is exactly what I need however I can't seem to get it to work. When I use the reorder feature it works in the Admin part but not on the front end. I have read through all the instructions and I know you have said if it doesn't work at the front end it is because of theme coding.

   I am using a theme coded by someone else and I don't know how to fix this issue - could you please help? I would really like to use this plugin and would be happy to donate if you can get it working. Thanks!

   My site: http://screencapped.net/

   - Raina

   http://wordpress.org/extend/plugins/post-types-order/

2. nsp-code
   Member
   Plugin Author
   Posted 4 months ago #
   

   Hi Raina,
   Yes, generally this is caused by the theme code which is not follow the WordPress Codex rules and regulations, wp_query in particular http://codex.wordpress.org/Class_Reference/WP_Query So any query should be done through this class and not using direct database querying. Doing so everything will work as expected.
   Going into your theme code will be beyond of this help, but you can consider to upgrade to paid version (Advanced Post Types Order) then one of our developers will help you in that matter free of charge.

   Thanks,
   Remus

3. Rainakthx
   Member
   Posted 4 months ago #
   

   Hi,

   I have purchased the paid version (Advanced Post Types Order) - how do I go about receiving support?

   Thank you
   Raina

4. nsp-code
   Member
   Plugin Author
   Posted 4 months ago #
   

   Hi Raina,
   Please contact us at electronice_delphi@yahoo.com or through the contact page at http://www.nsp-code.com/contact-us/

   Thank you
   Remus

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