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update.php and customize.php return a 404 error! (even though they exist) (5 posts)

  1. dubayan
    Member
    Posted 11 months ago #

    Hi,

    This strange issue suddenly appeared out of nowhere where I can't install/update/remove any of the extensions through the admin panel. Doing any of that displays a 404 page!

    Even when I try to customize the theme through WordPress I get a 404 as well. :(

    I have no idea what's going on. I don't remember doing anything to the site before this showed up, and the files that return a 404 are actually there.

    By the way, this happened after one of the extensions (Yet Another Related Posts Plugin) showed this error:
    Fatal error: Cannot access parent:: when current class scope has no parent in <path>/yet-another-related-posts-plugin/class-cache.php on line 466

    I tried:
    - Saving permalink structure
    - Disabling all plugins
    - Temporarily removing .htaccess

    Could it be a server-side thing that the host did?

  2. f.junaid
    Member
    Posted 10 months ago #

    same happening here, we just moved from suphp to dso and this thing start happening.

    any help?

  3. d431ay0
    Member
    Posted 10 months ago #

    Perhaps try checking WordPress' file permissions?

  4. f.junaid
    Member
    Posted 10 months ago #

    its like site start working properly and than suddenly stops and give errors, i don't think its related to permissions.

  5. dubayan
    Member
    Posted 10 months ago #

    Just found out what it is: I recently installed PDO MYSQL extension on the server, and also had SOAP enabled. I disabled both and everything went back to normal. Support told me it's a cPanel bug (I have no idea what it is).

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