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[resolved] Updated WP and Cannot Access Admin (9 posts)

  1. altmanator
    Member
    Posted 1 year ago #

    I'll preface this by saying I am new to wordpress and am learning as I go. I hastily updated WP today and right as I clicked "update" I noticed that there was a theme update available as well. In the future I will make sure I update the themes before updating wordpress.

    I'm using a Twenty Eleven child theme and now I am unable to access the admin. The site appears to be working just fine though. I have tried disabling all plugins via renaming the folder in FTP but that did not remedy the situation. I cannot access the about.php page.

    Looking for some help if anyone doesn't mind helping a noob.

    The site is http://riseupconsulting.com

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Check again: http://riseupconsulting.com/about/

    It works fine.

  3. altmanator
    Member
    Posted 1 year ago #

    I'm sorry, I didn't mean that about page. I was looking through the sticky about problems updating wordpress and going through the checklist. This is the about page I meant:

    "Go to your own install's about page - http://domain.com/wp-admin/about.php - to see what's new."

    I cannot access that page and get a "this is somewhat embarrassing, isn't it?" error just the same as when I try to login to the admin.

  4. j1derly
    Member
    Posted 1 year ago #

    The only way I could access your login page was through
    http://riseupconsulting.com/wp-login.php

    I doubt that will let you into the admin panel... I'm thinking you will have to default to the parent theme, using ftp. And go from there.

    http://wordpress.org/support/topic/cannot-access-admin-panel-1?replies=8
    the final post explains how to do that.

  5. altmanator
    Member
    Posted 1 year ago #

    Just renamed all directories except twentyten and all I get now is a blank page when I go to the site. It doesn't seem like it's loading twentyten. I also have pagelines installed and I tried renaming all other themes except that one. Same blank page.

    I'll leave it like this for a few minutes for anyone looking to help me out.

    Does it sound like this issue was caused by my not upgrading themes before upgrading wordpress? If so, is there a manual way via FTP to upgrade the twenty eleven theme?

  6. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    FTP into your hosting account, rename (or delete) the existing Twenty Eleven and upload a freshly downloaded copy of Twenty Eleven.
    http://wordpress.org/extend/themes/twentyeleven

  7. altmanator
    Member
    Posted 1 year ago #

    Ok, so looking at the download page for twentyeleven it says it was last updated 6/13/2012. I didn't even start using wordpress until August, so I'm thinking I must have the most up to date version of the theme.

    Perhaps I was mistaken when I thought I saw a theme needing an update as I was updating WP.

    So far I have tried:
    -disabling all plugins by renaming the plugins folder and creating an empty properly named folder
    -renaming all theme directories with a period for a prefix except twentyten

    I really appreciate the help with this! You have no idea.

    Any more suggestions?

    Thanks

  8. j1derly
    Member
    Posted 1 year ago #

    http://wordpress.org/support/topic/342-updating-issue?replies=3
    - last post says "re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress"

    As far as I can tell, if that doesn't work its time to ask the host for their latest back-up if you don't have one of your own to work from.

  9. altmanator
    Member
    Posted 1 year ago #

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