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Updated WordPress 3.3 get Fatal Error when trying to access Dashboard now (8 posts)

  1. negativebrown
    Member
    Posted 4 months ago #

    So I just updated my WordPress to 3.3 (maybe it was 3.3.1) and during the update I got an error. Now when I login to wp-admin I get the following:

    Fatal error: Call to undefined function wp_get_update_data() in /home/content/82/6978982/html/carleatherseatcovers/wp-admin/menu.php on line 34

    So now what?

  2. kmessinger
    Member
    Posted 4 months ago #

    during the update I got an error

    You might want to update manually. http://codex.wordpress.org/Updating_WordPress and scroll down.

  3. negativebrown
    Member
    Posted 4 months ago #

    it wasn't an error it just went to a blank white page i recall.

    if i manual install do i lose my whole site? i see it says you delete some files i hope that doesn't delete my active theme i paid for or my plugins i set up, don't want to lose all my settings.

  4. kmessinger
    Member
    Posted 4 months ago #

    i see it says you delete some files i hope that doesn't delete my active theme i paid for or my plugins i set up, don't want to lose all my settings.

    Well, the settings don't really matter if the site is not working. :^)

    You should have a backup copy of your theme you can install or you download another copy from who ever you bought it from. Plugins would have to be reinstalled. But before a reinstall you could try deleting the wp-includes and wp-admin folders. DO NOT touch the wp-content folder. Replace the wp-includes and wp-admin folders with fresh unzipped copies.

  5. negativebrown
    Member
    Posted 4 months ago #

  6. kmessinger
    Member
    Posted 4 months ago #

    Basically but first try just the wp-includes and wp-admin directories.

    What is above is this, http://codex.wordpress.org/Updating_WordPress

  7. negativebrown
    Member
    Posted 4 months ago #

    i am just so confused. can you please give me a step by step what to do. i would appreciate it so much. i just need help ASAP. my site loads so slow, thats another problem i have. i'd delete some plugins (which i don't see how that can be the problem because it just started going slow as of last month and i haven't installed anything new) but i can't access my dashboard because of this fatal error message. ah..

    frustrating

  8. kmessinger
    Member
    Posted 4 months ago #

    Here are step-by-step instructions for installing wp manually.
    http://codex.wordpress.org/Upgrading_WordPress_Extended

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