dtracy76
Member
Posted 8 months ago #
Hello I pressed the upload button for the newest version of Word Press and it sent me to the Admin log in screen. Now I cannot log in. The admin screen comes up and when I put my user name and password it just says this:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /data/20/2/40/26/2529189/user/2771232/htdocs/wp-admin/includes/menu.php on line 38
How do I fix this? I am not able to get into the admin screen at all. I would really appreciate your help. Thank you.
kelytha
Member
Posted 8 months ago #
Try to add the following line to your wp-config.php:
define('WP_MEMORY_LIMIT', '64M');
dtracy76
Member
Posted 8 months ago #
I'm a newbie so how do I do that when I can't even log in? Thank you in advance for the help.
jnhghy
Member
Posted 8 months ago #
Hi,
Using an ftp client (usualy filezila) connect to your site and download wp-config.php (it is a file next to the wordpress folders wp-admin,wp-content,wp-includes....) open wp-config.php with a text editor(you can use notepad) and at the end of the file add:
define('WP_MEMORY_LIMIT', '64M');
then using filezilla upload wp-config.php and overwrite the one on the server.
If this doesn't work then you'll probably have to contact your hosting provider for assistance.
Regards
