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Updated to the new version and now cannot log in (4 posts)

  1. dtracy76
    Member
    Posted 1 year ago #

    Hello I pressed the upload button for the newest version of Word Press and it sent me to the Admin log in screen. Now I cannot log in. The admin screen comes up and when I put my user name and password it just says this:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 30720 bytes) in /data/20/2/40/26/2529189/user/2771232/htdocs/wp-admin/includes/menu.php on line 38

    How do I fix this? I am not able to get into the admin screen at all. I would really appreciate your help. Thank you.

  2. kelytha
    Member
    Posted 1 year ago #

    Try to add the following line to your wp-config.php:

    define('WP_MEMORY_LIMIT', '64M');

  3. dtracy76
    Member
    Posted 1 year ago #

    I'm a newbie so how do I do that when I can't even log in? Thank you in advance for the help.

  4. jnhghy
    Member
    Posted 1 year ago #

    Hi,
    Using an ftp client (usualy filezila) connect to your site and download wp-config.php (it is a file next to the wordpress folders wp-admin,wp-content,wp-includes....) open wp-config.php with a text editor(you can use notepad) and at the end of the file add:
    define('WP_MEMORY_LIMIT', '64M');
    then using filezilla upload wp-config.php and overwrite the one on the server.
    If this doesn't work then you'll probably have to contact your hosting provider for assistance.
    Regards

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