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1. parc
   Member
   Posted 6 months ago #

   when updated, this is the message I got a quick message that the site is in maintenance and later this one:

   Fatal error: Undefined class name 'self' in /nfs/c05/h04/mnt/72502/domains/parc.on.ca/html/wp-content/plugins/sociable/includes/class-sociable_Admin_Options.php on line 63

   Please give any hint how to fix this?
   thanks in advance

2. Yolande MIRE
   Member
   Posted 6 months ago #

   Hi!

   I have got the same trouble today when updating the sociable plugin with a general message of fatal error everywhere... I came here to post my question and here is the 1st answer I got.

   Even so as I am not a soft engineer I still cann't manage the situation and have no more access to my dashboard and extensions as everywhere appears this so interesting message :
   Fatal error: Undefined class name 'self' in /homez.378/laverite/www/wp-content/plugins/sociable/includes/class-sociable_Admin_Options.php on line 63

   I cann't access anymore to the dashboard and to any extension uploaded from wordpress...The Fatal error message is all over the place; no button from the dashboard is actually working normally!

   Here is the 1st feedback from the forum I got. It must be of importance but even so, I still need some help.

   "FTP into your site (or use whatever file management application your host provides) and delete the wp-content/plugins/sociable folder."

   If you come to know better than I do how to manage the situation just send me a message via the forum, if this one is of any help!

   I am french and need to greatly understand step by step what to do!

   Cheers

   Yolande Pureheart

3. sociable
   Member
   Posted 6 months ago #

   Hi!

   Did you try to delete the plugin and install it again?

4. Yolande MIRE
   Member
   Posted 6 months ago #

   The problem is that I have a fatal error message everywhere and that I cann't access anymore to any button on my admin page to delete any plugin! That makes my understanding harder!

   Thanks for any help or exlanation that would help me !

   Yolande

5. sociable
   Member
   Posted 6 months ago #

   Hi!

   to solve this problem you have to get enter to your FTP, and remove the folder "wp-content/plugins/sociable", remeber just "sociable" folder
   and this will solve the problem

   thanks!

6. parc
   Member
   Posted 6 months ago #

   Yolande check if you have an outdated PHP, I updated it and it seems all is OK. SOmetimes pluggins are not working well with PHP old versions
   hope helps

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