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[resolved] Update to 2.6, single posts now show only blank page (11 posts)

  1. neville
    Member
    Posted 7 months ago #

    I updated my JetPack version today to JetPack 2.6. I have none of the new features with this version enabled.

    Now, single posts show only a blank page, eg: http://www.nevillehobson.com/2013/11/28/fir-interview-adam-parker-realwire-on-the-roles-of-listening-and-influence/

    Reluctant to just uninstall the whole plugin. Any ideas on a fix that doesn't involve that?

    Thanks.

    http://wordpress.org/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    That page appears to be displayed properly on my end, and you're still running 2.6; have you managed to solve the issue by yourself?

  3. neville
    Member
    Posted 7 months ago #

    Thanks Jeremy. Yes pages are displaying properly now after I added this code to functions.php:

    add_filter( 'jetpack_enable_opengraph', '__return_false', 99 );

    Basically, disabling OPen Graph. When viewing the source code of blank pages, I saw that code stopped loading at the first instance of Open Graph in the header. This seems to fix it.

    But is this the best solution?

    Thanks to @yoast for the insight (here: http://yoast.com/jetpack-and-wordpress-seo/)

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Do you currently use another plugin, or a custom function that may hook into Jetpack's Open graph meta tags on your site?

    If so, could you try to deactivate that plugin, and enable Open graph again?

    Let me know if it he[ps.

  5. neville
    Member
    Posted 7 months ago #

    Re any other plugin, I have no idea, Jeremy. Not even sure what to look for. This issue has arisen only since I updated JetPack to version 2.6 earlier today. No other plugin was updated today, although I realise that perhaps JetPack 2.6 may be clashing with an existing plugin. How would I troubleshoot that? (If it's disabling plugins one by one, etc, I'm not keen at all to do that unless it's absolutely the only way to find out.)

    As for a function, I see nothing in any functions file or code that looks like anything to do with Open Graph. I've not added any function or hook to anything in WordPress for months. I'm not a programmer or coder, mind you, so maybe I don't know what to look for that isn't obvious.

    As I mentioned earlier, I have not experienced this issue before at all, only since updating JetPack to version 2.6 earlier today.

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    We've made quite a few changes to the Open Graph tags in Jetpack 2.6, so one of these changes could indeed conflict with one of the other plugins you've installed on your site.

    If you can't deactivate all plugins, one at a time, in order to find out more, could you give me a list of all active plugins on your site so I can try to reproduce the problem on a test site of mine?

    Thanks!

  7. neville
    Member
    Posted 7 months ago #

    Jeremy, I have a page that lists out every plugin I have, both active and inactive. It has a password, though - happy to send that to you if I can privately, or maybe easiest via Twitter: if you follow me @jangles, I'll DM it to you.

  8. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 7 months ago #

    Could you send me an email via this contact form, and mention this thread so I can follow up?

    Thanks!

  9. neville
    Member
    Posted 7 months ago #

    Ok, message on its way via that contact form.

    Look forward to your further news. Thanks!

  10. drewkerr
    Member
    Posted 7 months ago #

    I have the same problem and Jetpack is my only plugin.

  11. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    @drewkerr - Please start your own thread and include a link to your site.

    http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    New post form here:

    http://wordpress.org/support/plugin/jetpack#postform

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