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Register Plus Redux
[resolved] Update and Admin Account (11 posts)

  1. redspark
    Member
    Posted 1 year ago #

    I just ran the standard update as usual this morning and it kicked me out of the dashboard when I activated the plugin. I tried to log in again and it wouldn't let me. My browser remembers my password so it can't be a password issue. Any ideas? Thanks.

    http://wordpress.org/extend/plugins/register-plus-redux/

  2. bethsoderberg
    Member
    Posted 1 year ago #

    As the first troubleshooting step, try clearing your browser cache and cookies and then logging in again.

    What exactly happens when you try to log in? Does it shake? Does it go to a white screen? Do you see any errors? If so, what are the errors you see?

  3. radiok
    Member
    Plugin Author

    Posted 1 year ago #

    I also am curious, what is the specific error message you get when you attempt to login? Invalid username, invalid password? Etc

  4. redspark
    Member
    Posted 1 year ago #

    Yes, the specific error was "invalid username." I'll toss my cookies and cache and see what happens. It's probably user error but I can't figure it out just yet.

  5. radiok
    Member
    Plugin Author

    Posted 1 year ago #

    I have an ill feeling about what went wrong, but considering you have been the only report, I'm hoping I'm wrong. If you delete register-plus-redux.php from your wp-content\plugins\register-plus-redux\ folder can you login?

  6. redspark
    Member
    Posted 1 year ago #

    No that doesn't help. But I just looked at my admin account in MySQL and the username has been wiped out.

  7. redspark
    Member
    Posted 1 year ago #

    Oddly enough, I update another one of my sites at the same time as this one and only this one was affected. Fortunately, it was a site, I'm not really interested in keeping around much longer but still.

    I edited the username to add admin back in but now it tells me I don't have permission to view the dashboard.

  8. redspark
    Member
    Posted 1 year ago #

    Ok. Once I deleted the plugin file and fixed the user and usermeta records, I was able to log back in.

  9. radiok
    Member
    Plugin Author

    Posted 1 year ago #

    When you originally updated Redux, were there other plugins you updated at the same time? I'm wondering if there was some conflict... I ask because there have been over 700 downloads since the new version was released and yours is the only one I've heard about blowing up.

  10. redspark
    Member
    Posted 1 year ago #

    Although there was another plugin waiting to update, I only ran the update for Redux. It is still waiting to be updated.

  11. radiok
    Member
    Plugin Author

    Posted 1 year ago #

    I'll have to consider this a fluke. If there was a more widespread problem I would have heard of it by now. I'm sorry for your inconvenience in any event.

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