Unusable – blocks other browsers

  • Trebord

    (@trebord)


    11 years, 1 month ago

    Hello Mattias,

    Just installed your [free – thanks!] plugin, and it’s giving me big problems. I set it to “Do not block” all versions of all browsers except for IE8 and below. When I visit my site with IE8 it works as promised – popup appears and screen darkens. However, when I visit my site in other browsers (Firefox 19 on Mac and Chrome 25 on PC – haven’t tried others) my screen turns dark and I can’t access the site at all. I’m using no caching plugins.

    Seems to be a major bug somewhere – makes the plugin unusable.

    Thanks for your help.

    http://wordpress.org/extend/plugins/advanced-browser-check/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mattias

    (@darkwhispering)

    10 years, 9 months ago

    That sounds very strange. Have you tried to reinstall the plugin?

    I have never seen this issue in my own tests and not revieved any other reportas about it either.

    Also, please try to inactivate ALL other plugins you have installed to see if any of them interfere with my plugin.

    Plugin Author Mattias

    (@darkwhispering)

    10 years, 9 months ago

    Okay, I do have a few reportas about this.

    All seems to block IE8 and below. Can you please try and change to IE7 and below and IE9 and below and see if the issue persists for you on any of those two options.

    Thanks.

    Thread Starter Trebord

    (@trebord)

    10 years, 9 months ago

    Hi Mattias, Thanks for getting back to me on this – I realize these forums aren’t ideal from a developer’s pov. Will re-try tomorrow as you direct (have to wait till low-access time to mess with things) . . . will let you know.

    Thread Starter Trebord

    (@trebord)

    10 years, 9 months ago

    Hello Mattias, Per your instructions, I changed to IE7 / IE9 and below, to no effect. But have experimented further, and it appears to be either a plugin conflict or hosting server issue. Tried the plugin on vanilla install on another server and it worked great. Have eliminated a few plugins as conflict-possibilities but will have to wait till decreased workload to try ’em all. Will let you know of further developments when I have a chance. Thanks.

    Thread Starter Trebord

    (@trebord)

    10 years, 9 months ago

    Or, now that I think of it… could I email you a list of all plugins used on my site, along with server hosting info… and maybe you could compare it to same info from others who’ve had same problem, to see if there are any commonalities? That would be infinitely simpler at my end. Thanks for your help.

    Plugin Author Mattias

    (@darkwhispering)

    10 years, 9 months ago

    Sure, send me an email to mattias [at] darkwhispering.com and I will also try to get more information for others having this issue.

    One question. Do you have access to the server logs, the error log to see if there is any errors in there with more info?

Viewing 6 replies - 1 through 6 (of 6 total)
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