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[resolved] Unsuccessful URL change and site has disappeared (11 posts)

  1. sophiejs
    Member
    Posted 11 months ago #

    Originally my site was on URL http://www.memorablemarketing.co.uk/admin.

    Before going live, I wanted to change the site URL so it was just http://www.memorablemarketing.co.uk.

    I did the following:
    - Settings>General> Site Address (URL) - changed to http://www.memorablemarketing.co.uk and left WordPress Address (URL) as http://www.memorablemarketing.co.uk/admin
    - Appearance>menus>Home - changed URL to http://www.memorablemarketing.co.uk

    Unfortunately my site isn't live on either URL, even with a hard refresh.

    Any advice? I can't find the wp-config.php file in my filemanager.

    Also, my homepage doesn't seem to appear on the menu or in the list of pages. Any advice on that either?

    Thanks

  2. Krishna
    Volunteer Moderator
    Posted 11 months ago #

    Give a good read of this guideline and reset your URL:
    http://codex.wordpress.org/Changing_The_Site_URL

  3. sophiejs
    Member
    Posted 11 months ago #

    Ok I did that by updating the wp-config.php file with these lines:

    define('WP_HOME','http://www.memorablemarketing.co.uk');
    define('WP_SITEURL','http://www.memorablemarketing.co.uk/admin');

    The WP URL (the admin area) was then accessible at http://www.memorablemarketing.co.uk/admin but the site itself at http://www.memorablemarketing.co.uk was not. I was getting the error: 'Directory has no index file.' but the index.php file is there.

    I checked for any references to the old domain name in my template files and couldn't find any.

    I then removed the code above from wp-config.php and the WP URL was accessible but the home URL (or any behind pages) still wasn't.

    Any further advice?
    thanks

  4. Krishna
    Volunteer Moderator
    Posted 11 months ago #

    Where did you install WordPress? At memorablemarketing.co.uk/admin ?

  5. sophiejs
    Member
    Posted 11 months ago #

    Yes, at least that's the URL I specified. I edit it at http://www.memorablemarketing.co.uk/admin/wp-admin. When I first built the site that was the admin link and also the home URL.

  6. Krishna
    Volunteer Moderator
    Posted 11 months ago #

    It looks like an incomplete WordPress installation. Is it a new site? If so, reinstall WordPress. If not tell us if you have a backup to restore the site?

  7. sophiejs
    Member
    Posted 11 months ago #

    It's installed via ipage, and was fine until I changed home URL. I've been using it for about 6 weeks no probs. I haven't backedup as files are stored in ipage file manager.

  8. Krishna
    Volunteer Moderator
    Posted 11 months ago #

    If you can restore MySQL database, it is better to go for a working fresh install and restore your database. Perhaps your host can help you with it.

  9. sophiejs
    Member
    Posted 11 months ago #

    Krishna thanks for your help

  10. Krishna
    Volunteer Moderator
    Posted 11 months ago #

    Welcome! :)

  11. sophiejs
    Member
    Posted 11 months ago #

    Topic closed

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