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[resolved] Uninstall problem in Cpanel (6 posts)

  1. katiewebadmin
    Member
    Posted 2 years ago #

    I just installed wordpress through fantastico in cpanel - then tried to uninstall it to check a problem. It says its uninstalled, yet the wp folders are still in my directory, so I can't re-install! Help

  2. ClaytonJames
    Member
    Posted 2 years ago #

    Any luck with just manually removing the WordPress folders using the file manger in your hosts control panel or your ftp client? ...Or, you might ask your hosts support group why the uninstall appears to have failed.

  3. katiewebadmin
    Member
    Posted 2 years ago #

    I found an old post that described how to delete the problem files, but the facility to delete the folders did not seem to be available on the file manager screen. I did find one way to delete them, but they immediately re-appeared. I have contacted my hosts tech support to see why I didn't have permission to delete them. I have had this problem in the past and will now know never to delete wordpress!

  4. Prasanna SP
    Member
    Posted 2 years ago #

    Change wp-admin and wp-includes directory permission to 775 and try to delete them. You may need to change the permission of it's sub directory also.

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    I have had this problem in the past and will now know never to delete wordpress!

    Its not a WordPress issue - it's a hosting one.

  6. katiewebadmin
    Member
    Posted 2 years ago #

    Thanks so much Prasanna - that's done the trick. For any others with the like problem - the delete files function is in the Legacy File Manager screen - not File Manager. Once the permissions were changed, I could delete the file folders and contents and have successfully re-installed wordpress. My deep deep gratitude to you!

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