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[resolved] Unfortunately we're not able to chmod folders to setup folders properly. (8 posts)

  1. timmcgarrity
    Member
    Posted 1 year ago #

    Hello,

    I have just updated to the latest version of W3 ( Version 0.9.2.7 & 6) and have the following warning message:

    "Unfortunately we're not able to chmod folders to setup folders properly"

    Working just great prior to update. Any idea where I should start?

    Thanks

    http://wordpress.org/extend/plugins/w3-total-cache/

  2. jupiter23
    Member
    Posted 1 year ago #

    Same problem with latest version too

  3. philsexton
    Member
    Posted 1 year ago #

    Same warning.

    It was giving me a different warning, that it couldn't update files or create folders, but it had a list of things it was trying to do. I completed the list manually and now get this message.

    "Unfortunately we're not able to chmod folders to setup folders properly"

  4. Carlos Revilla
    Member
    Posted 1 year ago #

    I had the same problem. The problem seems to be the file/folder owner wich different frmm admin (the ownwer is 99 for Apache). So I wrote a ticket to my hosting company and they switched ownership from the files/folders needed to complete installation. After they did that, I was able to chmod everything and finish installation.

    Carlos

  5. fishbucket
    Member
    Posted 1 year ago #

    I just ran into this problem too. (Regretting the fact that I upgraded this today!)

    Carlos, what files/folders did you ask your host to change permissions on? I want to make the request too, but not sure exactly what to ask for. The error "Unfortunately we're not able to chmod folders to setup folders properly" isn't very helpful.

  6. Carlos Revilla
    Member
    Posted 1 year ago #

    After owner change i create some folders (take a look at the list) and alos replaced manually a few files with the new ones from latest version.

    Also, I had to change a few settings in .htaccess file suggested in w3 setup process that couldnĀ“t be done automatically due to files permissions too.

    Al little tedious but no big deal really. I hope this helps.

    Carlos

    /home/cambiopo/public_html/wp-content/w3tc-config
    /home/cambiopo/public_html/wp-content/cache/config
    /home/cambiopo/public_html/wp-content/cache/tmp
    Database caching will not function properly: /home/cambiopo/public_html/wp-content/db.php is not latest version.
    Object caching will not function properly: /home/cambiopo/public_html/wp-content/object-cache.php is not latest version.
    Page caching will not function properly: /home/cambiopo/public_html/wp-content/advanced-cache.php is not latest version.

    Either the /home/cambiopo/public_html/wp-content directory is not write-able or another caching plugin is installed.This error message will automatically disappear once the change is successfully made.

  7. timmcgarrity
    Member
    Posted 1 year ago #

    Put a ticket into my hosting company who "applied an ACL to your web directory that will allow the apache user access to directories and folders" - I don't know what that means but it is now fixed for me.

  8. timmcgarrity
    Member
    Posted 1 year ago #

    Oh to add I didn't do what Carlos suggested just above.

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