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[resolved] undefined function get_editable_roles() (11 posts)

  1. johnish411
    Member
    Posted 1 year ago #

    I just updated to the newest version of jetpack and now my entire site is down with this message.

    Fatal error: Call to undefined function get_editable_roles() in /home/johnishc/public_html/wp-content/plugins/jetpack/modules/stats.php on line 219

    http://wordpress.org/extend/plugins/jetpack/

  2. matthewwoodard
    Member
    Posted 1 year ago #

    Same here ... ????

  3. corebound
    Member
    Posted 1 year ago #

    Same, I was able to disable the plug-in and get my site back.

  4. c3iq
    Member
    Posted 1 year ago #

    I just had this. I put :

    if ( !function_exists('get_editable_roles') ) {
    require_once( ABSPATH . '/wp-admin/includes/user.php' );
    }

    at line 218 of wp-content/plugins/jetpack/modules/stats.php

    I found the hint here:

    https://github.com/lewismcarey/User-Field-ACF-Add-on/issues/2

    Working again.

  5. pascoedj
    Member
    Posted 1 year ago #

    Whoa JETPACK !!!

    Why do you push out plugin updates that bring a whole wordpress site down !!!

    not happy.

  6. nbquidditch
    Member
    Posted 1 year ago #

    Me too! Its broken my entire site which is dependent on live bookings!

    Not a happy bunny.....

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thank you all for the reports. Other Jetpack users have reported similar issues in this thread. We worked on a fix, that will available in the next Jetpack release (ref: r706924-plugins).

    Meanwhile, you should be able to work around the issue by loading just one wp-admin page after upgrading the plugin. This should trigger stats_upgrade_options and solve the issue.

  8. Jon Brown
    Member
    Posted 1 year ago #

    :(

  9. dagguet
    Member
    Posted 1 year ago #

    Thank you so much.

    Jetpack takes down the website way too often!!!!

  10. amilg_1
    Member
    Posted 1 year ago #

    Tengo el mismo problema :

    Fatal error: Call to undefined function get_editable_roles() in /home/content/95/7916595/html/wp-content/plugins/jetpack/modules/stats.php on line 219

    solamente pasa cuando :
    http://mamitips.com.pe/

    Pero si agrego el www si funciona
    http://www.mamitips.com.pe/

    Alguna soluciĆ³n

  11. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @amilg_1 - if you need help, please start a new thread - here:

    http://wordpress.org/support/plugin/jetpack#postform

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