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Unable to use Jetpack on Godaddy (16 posts)

  1. Suneworld
    Member
    Posted 2 years ago #

    Hi!
    I would like to used Jetpack on my godaddy hosted website: http://www.suneworld.com but I get the following error message:

    Error Details: The Jetpack server was unable to communicate with your site [HTTP 408]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/

    What to do?

  2. Go Daddy
    Go Daddy Support
    Posted 2 years ago #

    We do allow the connections necessary for Jetpack. In fact, we include Jetpack with our auto-install of WordPress, so I wouldn't expect you to have this problem. Have you tried to install it again since having that trouble last week?

    Alon

  3. mnogueir
    Member
    Posted 1 year ago #

    Hello there,

    Same problem over here (blog.marionogueira.com). Any new update on this question?

    Thanks!

    Mário

  4. Go Daddy
    Go Daddy Support
    Posted 1 year ago #

    I would be interested in knowing if you've had any success with the install as there hasn't yet been a follow-up response to this.

    Are you still receiving the same message? Are you installing JetPack through the Go Daddy Hosting Connection? I'd like to troubleshoot to see if we can determine what would cause the errors.

    ^Cj

  5. mnogueir
    Member
    Posted 1 year ago #

    Hello there!

    Yes, everything is OK now. It seems the problem was due to DNS propagation; i waited a day longer and it started to work just fine.

    Thanks

    Mário

  6. rcrist
    Member
    Posted 1 year ago #

    not really... i've been trying to fix it for a while with no success. godaddy replied to my ticket saying it's not their responsibility to manage 3rd party plugins, which i understand, and jetpack says i should contact my hosting provider, godaddy... well, it seems i'm trapped here with no jetpack installed. any help with a detailed solution will be appreciated. thanks.

  7. Go Daddy
    Go Daddy Support
    Posted 1 year ago #

    mnogueir,

    Thanks for the update! Glad it's all working now.

    rcrist,

    I'm not sure if this is the right thread? I am not familiar with your issue. What is the ticket number from your request?

    ^Cj

  8. rcrist
    Member
    Posted 1 year ago #

    iI there, thanks for your reply, still unsuccessful with this problem. my ticket is 16265101. any ideas? thanks!

  9. Go Daddy
    Go Daddy Support
    Posted 1 year ago #

    rcrist,

    From the information I've found regarding your incident, it appears to be resolved now. Please let us know if you have any additional concerns.

    Thanks!
    ^Cj

  10. prasanthkvm
    Member
    Posted 1 year ago #

    Hi,

    I am not able to see publicize feature(and many otehr features) in jetpack when i moved my site to godaddy. i have raised a ticket with godaddy, got a replay saying that its issue with third party software. but all the jetpack features wer working fine with my previous hosting

  11. Go Daddy
    Go Daddy Support
    Posted 1 year ago #

    prasanthkvm,

    Could you post your incident ID number here so we can look into it?

    Alon

  12. Go Daddy
    Go Daddy Support
    Posted 1 year ago #

    Also, have you tried removing and reinstalling the JetPack plugin? To test, I just installed WordPress manually and added JetPack. The Publicize module is available for my test account without any apparent issue.

    Alon

  13. prasanthkvm
    Member
    Posted 1 year ago #

    remove n reinstall made it work

    Thanks

  14. mr.evren.erdem
    Member
    Posted 1 year ago #

    I can't connect to wordpress.com it says;

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.
    Operation timed out after 15008 milliseconds with 0 bytes received

  15. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @mr.evren.erdem - please post on the JetPack forum here:

    http://wordpress.org/support/plugin/jetpack

    This thread is very outdated and not likely relevant to your issue.

  16. mr.evren.erdem
    Member
    Posted 1 year ago #

    thanks for your reply ;)

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