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Unable to retrieve password (5 posts)

  1. tommylinsley
    Member
    Posted 5 years ago #

    Trying to retrieve my password for WordPress.org. (not this forum)

    I click the link to send me my password and enter my WordPress
    username, but a message never arrives in my inbox. So, I still
    don't know what my password is.

    I've looked all over and can't find a link to WordPress HelpDesk.
    Do they have a Helpdesk?

    I need my password to check my stats.

    Any suggestions would be appreciated.

  2. whooami
    Member
    Posted 5 years ago #

    Trying to retrieve my password for WordPress.org. (not this forum)

    where exactly, provide a link to where you are putting in your username.

    This form is part of wordpress.org

    Your own is not.

    http://sustaingreenpower.com/wp-login.php?action=lostpassword

    ^^^ thats not wordpress org, thats your blog. ^^^

    I've looked all over and can't find a link to WordPress HelpDesk.
    Do they have a Helpdesk?

    No.

    ---

    If youre not getting the email that comes after going here:

    http://sustaingreenpower.com/wp-login.php?action=lostpassword

    then youre having email issues. I JUST registered on that blog, and got the email with the password. And I just went through the lost password and got an email. I just clicked the "send me a new password" link and got the email.

    The emails from that site are being sent just fine. Is that the site in question?

  3. tommylinsley
    Member
    Posted 5 years ago #

    Thanks for trying to help. I appreciate the effort.

    The first line of my post said: "Trying to retrieve my password for WordPress.org."

    I realize my own blog is not part of WordPress.org.

    I am referring to the URL
    https://dashboard.wordpress.com/wp-login.php?action=lostpassword
    that asks for my WordPress.ORG username and password. My username
    tommylinsley is recognized and an email is supposed to be sent to my email address. I don't honestly recall which address is associated with
    my username, but I check all of my email addresses and don't seem to
    find the password email. Perhaps I've overlooked the message. It may
    help to have WordPress.ORG tell me what email is registered for me.
    That way I could narrow my search for the new password.

    Thanks for the help,
    Tommy Linsley.

  4. whooami
    Member
    Posted 5 years ago #

    I am referring to the URL
    https://dashboard.wordpress.com/wp-login.php?action=lostpassword
    that asks for my WordPress.ORG username and password.

    actually, no it doesnt. its ask for your wordpress.com login info.

    thats why that url ends with .com and NOT .org

    theyre 2 different web sites, and no-one at this forum can help you with issues you are experiencing over there.

  5. tommylinsley
    Member
    Posted 5 years ago #

    Whooami, thanks for the help.

    I will try looking elsewhere.

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