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Unable to open login page - Allowed memory size exhausted (13 posts)

  1. hammadfaisal007
    Member
    Posted 1 year ago #

    Unable to open login page - Allowed memory size exhausted
    I have a domain (pcabout.com). I was not using it since several months. Today when I checked the and was shocked to see it went to very less. When I googled my site, it's showing my site is attacked with malwares. I am unable to understand, I did not share any login credentials nor used my site since many months, how will my site get affected with malwares.

    And moreover I am not able to see the login page:
    http://www.pcabout.com/wp-admin/
    It shows the following error:
    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /home/pcaboutc/public_html/wp-content/plugins/si-captcha-for-wordpress/si-captcha.php on line 32

    Also my subdomain is not available:
    http://engg.pcabout.com/
    It shows the following error:
    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 24 bytes) in /home/pcaboutc/public_html/engg/wp-content/plugins/seo-ultimate/modules/slugs/slugs.php on line 63

  2. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    Using ftp or by signing in to your hosted account and using the file manager there, rename wp-content/plugins/strictly-autotags to wp-content/plugins/xstrictly-autotags

    [edit] Rename the entire plugins folder to pluginsold. You are getting multiple plugin failures.

  3. hammadfaisal007
    Member
    Posted 1 year ago #

    still doesn't work. It's making me mad now. How did it happen all of a sudden? How can I solve this issue?

  4. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    The plugins folder is still there. Rename it pluginsold so your site will load with no plugins.

  5. hammadfaisal007
    Member
    Posted 1 year ago #

    Ok, it works. Thanks a lot. I have deactivated plugins which has problems. But how to make these plugins work? These plugins used to work before.

  6. hammadfaisal007
    Member
    Posted 1 year ago #

    and my blog is listed as malware site in google. How to clean my site? I do not have any idea. Some suggest me to download whole data, scan on my computer then reupload. Will this work?

  7. Puneet Sahalot
    Member
    Posted 1 year ago #

    You can try increasing the memory limit by following the instructions here

  8. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    Now you make a new plugins folder and reinstall your plugins one at a time until you find the one causing the problem.

  9. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

  10. hammadfaisal007
    Member
    Posted 1 year ago #

    Yes, I found the plugins which were causing problem. But the plugins which were causing problem are important. How can I make them work again?

  11. hammadfaisal007
    Member
    Posted 1 year ago #

    I contacted the host provider, they say
    "The memory limit is 32MB and we can not increase it further in shared server."

  12. hammadfaisal007
    Member
    Posted 1 year ago #

    @kmessinger how can you say that my WP blog is hacked?

  13. kmessinger
    Volunteer Moderator
    Posted 1 year ago #

    Just passing the information along . . . http://sitecheck.sucuri.net/results/www.pcabout.com

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