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Unable to open Details in "Add Media" (3 posts)

  1. DrComix
    Member
    Posted 4 months ago #

    Hi Guys,

    I recently updated my WordPress site from 3.3 to 3.3.1 and the Mystique theme to 3.2.6.

    In "Edit Article" view I click on "Load/Insert <media icon>" and I click on "Gallery" tab or in "Media Library" tab, WordPress show me all the images but I can't view any details and the insert button because when I click on "Show" (on the image "Visualizza" - italian language) I can see only "Hidden" link, anything else.

    Image: http://imageshack.us/photo/my-images/252/screenshot20120116at141.png/

    Can you provide some advice to resolve this problem?

    Thanks in advance and sorry for any languages goof :)

  2. esmi
    Theme Diva & Forum Moderator
    Posted 4 months ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  3. DrComix
    Member
    Posted 4 months ago #

    Ok, I found the guilty: a plugin called ContactForm.

    Thank you! Now I can work to resolve this problem.

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