WordPress.org

1. mochaninja
   Member
   Posted 1 year ago #

   I've been trying to log in to both my web site and blog (both on WP) and am getting an invalid username or password messages on both.

   The last time I logged in was December 10th, everything worked fine. I've made sure my passwords and usernames are correct.

   - I've cleared cache and cookies
   - Tried from both Safari and Firefox
   - Deleted wp-login.php and re-uploaded a new file from a fresh download
   - Also tried changing my password in PHP MySQL version 5.0
   My web host is 1&1 if that helps.

   I can see my usernames, passwords and email accounts in MySQL via 1&1, everything looks correct.

   What has me really worried is, when I ask the system to reset my password or send a new one and enter my email address, it says no user is registered with that email address. Nothing has changed on my end that I know of.

   I am on a Mac but have used it on this laptop before without a problem. I can't figure out what to do but am now unable to access my main website or blog.

   Yikes! Help!

   Sorry if this is something simple I am overlooking, I have been troubleshooting and researching for several hours and am out of options.

   Thanks so much!

2. skyandbradd
   Member
   Posted 1 year ago #

   I am having this exact same problem (tho with only one of my WP sites) and have tried all the same solutions.

   It is not letting me log in and also telling me no user with my email address exists when I try and reset my password.

   If anyone can give any advice it would be MUCH appreciated.

   Not the best thing to come back to after the holidays! ;)

   My boss may shoot me! hahaa

   Sky (skyandbradd).

3. skyandbradd
   Member
   Posted 1 year ago #

   Anyone? Still unable to log in. Still tells me my email address is not registered so I can't reset my password.

4. mochaninja
   Member
   Posted 1 year ago #

   Hi Sky - I'm sorry you're having this issue as well but glad someone else posted .

   I am also still having the same problems today. Kind of worried since no one has posted any possible fixes......

   Any ideas out there? Anything at all will be greatly appreciated. If I get either site to work, I'll post the solution here as well.

   Thanks! Anna

5. mochaninja
   Member
   Posted 1 year ago #

   I've now tried logging in from my Windows NT machine, still getting the same errors and am unable to access either site.

   Still saying there are no one registered with my email address as well.

   I also tried re-setting my password in MySQL with no luck.

   I'm really disappointed that we've received no responses with any possible causes or solutions to try. I'm not sure what to do next but being unable to access any of my sites is not for obvious reasons, a pretty urgent matter.

6. mochaninja
   Member
   Posted 1 year ago #

   I have been able to access my sites now and wanted to document what happened - I don't understand it myself but an relieved I can finally get it.

   Yesterday I downloaded and installed the latest version WP via FTP

   Tried to log in - same error
   Entered my email - same error (no user with this email address)

   Just playing around, I entered a different email address I have and the system accepted it and sent a link for me to change my password.

   Here's the weird part:
   I have 2 WP sites - a static web site and a blog
   Each have different user names, passwords and email addresses associated. I have been able to see all the information in MySQL and it looked correct.

   Now, Site A has all of Site B's information - the username, password and email address that was used for my blog is not recognized under my static site.

   I have no idea how this happened, I didn't change anything in MySQL except when I tried to reset my password a few days ago but that's the only field I changed.

   Could this be a MySQL issue? Changes with the PHP on my host - 1&1? A WordPress issue?

   I'm still interested in hearing from others, I've never had anything like this happen before. I hope this information can help someone else. Again, just happy I can access the sites now.

   Thanks!

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