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Unable to log in after upgrading to 3.7.1 (28 posts)

  1. laurencbarret
    Member
    Posted 7 months ago #

    I upgraded to 3.7.1 (across many versions -- I had been on 3.1.1), and the website looks fine but now I am unable to log in. I enter my user name and password and it just reloads the log-in page minus my user name and password. I tried clearing cookies, I disabled plug-ins by re-labeling the plugins folder in FTP. Nothing has worked.

    The website is http://www.thejournalmag.org

    Any help greatly appreciated!

  2. Tara
    Member
    Posted 7 months ago #

    - The database structure often changes between versions. The implication is that, for example, one cannot import a pre 3x database into a 3x install and expect it to work.

    - Therefore, try incremental update: http://codex.wordpress.org/Upgrading_WordPress_-_Extended_Instructions

  3. laurencbarret
    Member
    Posted 7 months ago #

    I reverted to 3.2, and I've been able to log in, but I've found that the original issue for which I updated, that categories had ceased to work, is still not resolved.

  4. Michael Mann
    Member
    Posted 7 months ago #

    Have you tried upgrading your database by visiting http://example.com/wordpress/wp-admin/upgrade.php (make sure to substitute your domain for example.com)

  5. laurencbarret
    Member
    Posted 7 months ago #

    I did, but it returned as page not found.

  6. laurencbarret
    Member
    Posted 7 months ago #

    Sorry, I tried again (took out the /wordpress) and it worked, but it claims the database it up to date.

  7. laurencbarret
    Member
    Posted 7 months ago #

    Now on certain pages I'm getting this:

    "Warning: Invalid argument supplied for foreach() in /homepages/34/d368854718/htdocs/wp-content/themes/journal/loop-single.php on line 68"

  8. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Try deactivating ALL plugins and switching to a default theme - whichever twenty-something theme you currently have.

    How old is your theme? Looks like it has some problems.

    You also should not use an old version of WP - that's a major security risk.

  9. laurencbarret
    Member
    Posted 7 months ago #

    Seeing as updating completely screwed up everything, I'm hesitant to do that.

    I deactivated all the plug-ins -- the categories still don't work. The theme is a couple of years old, as it was not designed by me. (We're a lit mag that has no funding and is run by exhausted MFA students -- we're not super tech-savvy.)

  10. Michael Mann
    Member
    Posted 7 months ago #

    I agree with WPyogi. Disable all the plugins and switch to one of the twenty-something themes. If things still do not work, this can help us to drill down on to what the real problem is and help you fix it.

  11. laurencbarret
    Member
    Posted 7 months ago #

    I've disabled all the plugins and switched to Twenty-Ten. Categories still won't save.

  12. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Somethings not working - as I still see your old site/theme.

  13. laurencbarret
    Member
    Posted 7 months ago #

    My apologies! It should be twenty-ten now.

  14. Michael Mann
    Member
    Posted 7 months ago #

    I'm seeing the twenty-ten theme :) Go through and enable (one by one) any plugins you are using. Check the site after enabling each one. If the problem returns, write down the plugin name and disable it. Then move on to the next plugin.

  15. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Yep, me too. But didn't you say it's NOT working even with all plugins off?

    How big is that DB?

  16. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Also, you can't go back if you've already updated the DB.

  17. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Do you have a backup from before you updated everything?

  18. laurencbarret
    Member
    Posted 7 months ago #

    Well, the original issue -- the reason I decided to do the major upgrade from 3.1.1. to 3.7.1 -- was that I couldn't apply categories to posts. It just stopped working last week, and tags and categories are exceptionally important to the site. (It's how we keep blog posts separate from our online issues, and from our homepage and in Twenty-Ten those are all treated the same.)

    So I upgraded in the hopes that that might fix it (which, in hindsight, was perhaps foolish) and that led to the log in problem, which led to me reverting to an older version of WordPress, and now to new problems with the old theme.

    So, basically, I can log in and see things but I still can't apply categories to new or existing posts. When I hit "update" it just erases whatever I've checked.

  19. Michael Mann
    Member
    Posted 7 months ago #

    Yeah, I'd push the site back to the current version and then we can see what the underlying cause is and hopefully help you fix that.

  20. laurencbarret
    Member
    Posted 7 months ago #

    I do have a full backup from before I upgraded. Should I restore from that? Or should I try to go back to 3.7?

  21. Michael Mann
    Member
    Posted 7 months ago #

    Was everything working on the backup you have? You could restore from that and then upgrade to the latest.

  22. laurencbarret
    Member
    Posted 7 months ago #

    No, the backup was from after the categories stopped working. (I'm relatively new to tending to the website, and I think it's been left to sort of.... degrade because no one has any idea how to fix it. Until I asked, no one knew what FTP or hosting was.)

  23. laurencbarret
    Member
    Posted 7 months ago #

    Would it be better to do a fresh install?

  24. Michael Mann
    Member
    Posted 7 months ago #

    A fresh install would wipe everything out and pulling back in a backup with issues might just put you back to the situation you are in now. You could try talking to a WP expert directly. Don't want to plug myself, but I'm available ;)

  25. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Don't want to plug myself, but I'm available ;)

    @manndtp - you're being super helpful around here, but using these forums to solicit work in any way isn't cool. So please keep any help on these forums - http://codex.wordpress.org/Forum_Welcome#Helping_Out

  26. Michael Mann
    Member
    Posted 7 months ago #

    @WPyogi Didn't mean it to sound that way, hence the smiley face. Was just thinking I could help at no cost.

  27. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Thanks for clarifying that :). As I'm sure you can understand, lots of people don't have such good intentions so we're kind of quick to jump on it. It's really best to see if you can help on the forums - that way, the knowledge is kept and shared here too.

  28. Michael Mann
    Member
    Posted 7 months ago #

    I'd definitely make sure to contribute back the solution. I operate a site dedicated to provide free training for open source items, including WP :)

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