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[resolved] Unable to load website in Safari on Mac's and Safari on iOS (5 posts)

  1. sprocopio
    Member
    Posted 7 months ago #

    I'm am running a WordPress site on Windows using Plesk 11. The site is pamandtimforever.com. Whenever I access the site on a Mac or an iOS Safari the site does not load at all. I can install Google Chrome on the site and it loads just the text content, no images or CSS.

    I am using the Twenty Eleven theme that was offered by the WordPress team and just customized it to my liking. I have another site on GoDaddy and it loads fine with the same theme.

    I've kinda hit a wall on troubleshooting this issue as it works on all browsers in Windows, Linux, and Android operating systems without issue.

  2. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    Have you modified the header.php file? Looks like there are some markup errors - including one related to the CSS file - which isn't loading in Safari -

    http://validator.w3.org/check?uri=pamandtimforever.com&charset=%28detect+automatically%29&doctype=Inline&group=0

  3. sprocopio
    Member
    Posted 7 months ago #

    Thank you for replying.

    I have not modified the header.php file. I even installed a new fresh copy of WordPress 3.6 on another domain under the same parameters as mentioned before and I'm still having issues with Safari. This is even with having the newer theme twenty-thirteen.

  4. WPyogi
    Volunteer Moderator
    Posted 7 months ago #

    The file path to the CSS file is not complete - using view source shows this in the header:

    <link rel="stylesheet" type="text/css" media="all" href="http:/wp-content/themes/twentyeleven/style.css">

    That should be an absolute file path (including your domain name) -

    http://pamandtimforever.com/wp-content/themes/twentyeleven/style.css

  5. sprocopio
    Member
    Posted 7 months ago #

    Hi,

    I appreciate your help with this. Your last response pointed me in the right direction to a resolution. Logged in as admin I found that under Settings > General that the site address and WordPress address we not set. They were set to http:. This is all fine and dandy for Windows and Linux computers and even Android tablets as everything rendered correctly as the browsers were smart enough to know the differences versus relative and absolute links. It's kinda weird.

    I use a piece of proprieitary software which installs WordPress by running an install script and filling out the required fields and we discovered a bug in the software and will now be able to get resolved. Thank you again for you help.

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