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[resolved] Unable to install themes or plugins (25 posts)

  1. avi25ge
    Member
    Posted 2 years ago #

    I am unable to install themes or plugins on my wordpress blog. Each time I try to install themes or plugins, I keep getting page not found 404. I am able to login to my web using FTP though. Help, can't find any help on the net. I have even tried to deactivate all the plugins, but did not resolve.

  2. James
    Happiness Engineer
    Posted 2 years ago #

    Are you installing themes in /wp-content/themes/ ?

    http://codex.wordpress.org/Using_Themes#Adding_New_Themes

    Are you installing plugins in /wp-content/plugins/ ?

    http://codex.wordpress.org/Managing_Plugins#Installing_Plugins

  3. avi25ge
    Member
    Posted 2 years ago #

    I am trying to install from within my blog, which I have done earlier as well and it installs fine. I am aware that I can log in using FTP and copy the themes folder under the /wp-content/themes/. However I am not sure why I am unable to install from within the blog.

  4. gazouteast
    Member
    Posted 2 years ago #

    In wp-admin, in the side bar, can you see the themes and plugins menu boxes?

    If you go to themes or plugins using them, can you load the page to "add new" for either?

    Or are you saying that the add new pages just don't work, or are they asking for ftp account details, or are they timing out when downloading or installing?

    ... a man walked into the doctor and said, "I'm sick".
    The doctor replied, "So am I. Why do patients never give me the full story?".

    ;)

  5. avi25ge
    Member
    Posted 2 years ago #

    Thanks for the response.

    I am well into the Add New page and I get the options of Search, Upload, Newest, Featured, Recently Updated etc. When I select Recently Updated and the select the theme iDream or for that matter any theme, I encounter a Oops! This link appears to be broken in Chrome or Page not found 404 in IE. Not sure what went wrong.

    Thanks,
    Avineet

  6. avi25ge
    Member
    Posted 2 years ago #

    If I select Details of the theme, it just sits there. If I select preview, I am able to see the preview of my blog as it would appear with the new theme. It is just the install link, that seems to be broken.

    Please help.

  7. avi25ge
    Member
    Posted 2 years ago #

    As a work around I have tried to copy the iDream themes folder to my FTP site and was able to see this new theme in my blog's available list of themes. Hoping I have a work around, now the activate this theme gives me the same error as it was for installing the theme. I am not sure what am I missing.

  8. avi25ge
    Member
    Posted 2 years ago #

    still stuck..any help will be appreciated..

  9. avi25ge
    Member
    Posted 2 years ago #

    No one seems to have encountered this issue, help!

  10. James
    Happiness Engineer
    Posted 2 years ago #

    Try deactivating all of your plugins, then try to install a new theme. If it works this time, one of your plugins may be interfering with the theme's installation. You'll have to reactivate each one individually until you find the cause.

  11. avi25ge
    Member
    Posted 2 years ago #

    Thanks for the response. I did try that, but did not help.

  12. James
    Happiness Engineer
    Posted 2 years ago #

    I suppose it is possible that your host has some security measures in place preventing the installation of files from within a PHP script (WordPress). The best way to test this would be to create a second installation of WordPress (new directory, new files, new database). If you can't install themes or plugins with this second "clean" installation of WordPress, then the problem is with your hosting provider.

  13. senthilkumars
    Member
    Posted 2 years ago #

    yes,i agree.check with your system admin or hosting provider that you have permissions to upload files inside the theme.

  14. avi25ge
    Member
    Posted 2 years ago #

    Thanks macmanx, I already have another install of wordpress catering to a separate domain name. (same hosting provider) I have tested this on that one and I have no problems installing themes or plugins. It is just this one, which is having a problem.

    Also, when I try to open the http://www.myurl.com/wp-admin/ in chrome it comes up with the following error :Oops! This link appears to be broken.. However am able to open it in IE.

    Having said that, remember I am unable to install themes either from IE or Chrome.

    Any help will be appreciated.

  15. James
    Happiness Engineer
    Posted 2 years ago #

    Can you describe each step of the theme and/or plugin install? Where does the installation process stop?

  16. avi25ge
    Member
    Posted 2 years ago #

    I am able to reach the theme list. Once I select a theme and click on install, it returns with the error message.

  17. avi25ge
    Member
    Posted 2 years ago #

    Hey, I think it has started working. I just tried it again. Not sure what fixed it, but it is working now. Thanks.

  18. Jo Jordan
    Member
    Posted 2 years ago #

    Hmm, I am getting a similar problem.

    I can upload some new themes through wp-admin but not the one I am interested in. I get this message.

    The uploaded file could not be moved to /var/www/mdt/wp-content/uploads/2010/05.

    I have previously downloaded the theme successfully to a WAMP installing using wp-admin.

    I've removed all the old plugins & widgets on the (new) host and deactivatd all plugins and widgets on my side and tried zipping and uploading again. Same message.

    Any ideas? (I don't have access to FTP without getting tech out over the weekend.)

  19. James
    Happiness Engineer
    Posted 2 years ago #

    The WordPress uploader is for media files, not themes and plugins. If the theme is not available in the theme catalogue, you'll have to install it manually by uploading it with an FTP client.

  20. Jo Jordan
    Member
    Posted 2 years ago #

    Thanks for the link macmanx, but are you entirely correct?

    As I described in my original comment, some themes upload this way; some not.

    I am aware that/uploads is the wrong sub-folder. That is the question. Why is WP bouncing off wp-content/themes to wp-content/uploads?

  21. James
    Happiness Engineer
    Posted 2 years ago #

    Yep, I've been doing this for well over 5 years. If you use WordPress' media uploader, it's going to /wp-content/uploads/, which is the wrong directory for theme files. You'll need to upload it manually.

  22. Jo Jordan
    Member
    Posted 2 years ago #

    @macmanx

    Thought I was using theme uploader. Is it the same module in the background?

    If theme uploader doesn't work and hasn't worked for 5 years, we should get a clear indication 'on the tin'.

  23. James
    Happiness Engineer
    Posted 2 years ago #

    Oh, the theme uploader! I don't know why I was being so daft, thought you meant the media uploader for some reason.

    I just ran a test with iDream and Mystique on my blog. Both downloaded and activated successfully both via the catalogue and the theme uploader.

    Try changing the permissions on the /wp-content/themes/ directory to 777.

  24. Jo Jordan
    Member
    Posted 2 years ago #

    That's exactly my problem!

    Some themes work perfectly. The one I want doesn't.

    Yet when I downloaded it onto a Wamp installation, it did.

    The IT people behind the host have doubledchecked the permissions and as I have successfully downloaded other themes since, I know they are OK.

    What is holding up this theme? I stripped out plugins and widgets. I checked the host has the latest WP.

    What else could it be?

  25. Sumeet Grover
    Member
    Posted 1 year ago #

    Dear all,

    For everyone who has faced the problem:
    Unable to install new plugins or themes or upgrade to the latest version of word press.

    I faced similar problem.

    I was not able to install new theme, or upgrade to the latest version. I thought this was linked to me using an older WP version. When I clicked on upgrade to the latest wordpress version, it stopped at: 'Unpacking the update'.

    The problem was:
    The file wp-admin/includes/files.php
    Modifies the php variable 'memory_limit' to 256Mb. This means, you should have 256Mb space available on your web hosting - slightly unrealistic for small space hosting users.

    I commented out this piece of code in this PHP file and everything was running back smoothly.

    I hope this helps out people!

    Cheers.

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