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Unable to Install a Functioning Stripe Payment Gateway for WordPress Plugin... (1 post)

  1. Flynnwd
    Member
    Posted 6 months ago #

    Store URL: http://www.philsicehouse.com
    WordPress version: 3.6
    WP e-Commerce version: 3.8.12.1
    Stripe Payment Gateway for WordPress version: 2.0
    Theme: Eatery

    I've been working on trying to install the Stripe Payment Gateway for WordPress plugin that you sell on your site, http://getshopped.org, as a "premium upgrade" and it has never worked. There is no supplied documentation to consult for troubleshooting, so I am opening a ticket here. If I am unable to get this product to work, I will require a complete refund so that I can invest in another ecommerce solution that will work with Stripe. Please respond to this at your earliest opportunity.

    The following are my observed behaviors in your Stripe Payment Gateway for WordPress plugin.

    * * * * *

    I did this: Under Store Settings > Payments > Stripe > Settings, I set both the Stripe Live Secret Key and the Stripe Test Secret Key values, and set code to test mode.

    I expected WP e-Commerce to do this: Keep this information and display it in the settings values under Store Settings > Payments > Stripe > Settings.

    Instead it did this: Form remains blank, and does not appear to be keeping the API key values.

    * * * * *

    I did this: Attempted to checkout from online store (WP e-Commerce plugin).

    I expected WP e-Commerce to do this: Generate HTML code that resembled the HTML code from the Stripe API Tutorial.

    Instead it did this: It did not.

    * * * * *

    I did this: Attempted to submit checkout from WP e-Commerce when using your Stripe plugin set to Test Mode, with the problems I've reported above in this post.

    I expected WP e-Commerce to do this: Display an error if something was wrong, or send a test request to Stripe.

    Instead it did this: Reloaded the Checkout page with no error message or feedback.

    * * * * *

    With Regards,
    Jason

    https://wordpress.org/plugins/wp-e-commerce/

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