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[resolved] unable to get to website (6 posts)

  1. claesey
    Member
    Posted 1 year ago #

    I was working on my website last week and while trying to log in the next day it would not open up. My page simply goes to a blank white browser page. I am not able to get into the page or to even see it in general search or typing it in. Where do I have to go to get this fixed, or is there a way wordpress can go in and reset my website options to restart it and make it work. Or how can I even get in contact with someone from wordpress when they do not have a phone number or email for me to contact. Thanks.

    my webpage is http://www.ashleyclaesphotography.com

  2. Marvel Labs
    Member
    Posted 1 year ago #

    I recieved an HTTP Error 500 (Internal Server Error), while opening your website. It is web host specific. Kindly check your web host's support to fix it.

  3. claesey
    Member
    Posted 1 year ago #

    How do I do that? I guess that's where I'm stuck.

  4. Marvel Labs
    Member
    Posted 1 year ago #

    Kindly contact bluehost, as your website appears to be on bluehost. Bluehost Help Center
    http://www.bluehost.com/cgi/help

  5. claesey
    Member
    Posted 1 year ago #

    Thank you for your helP. this is all still so new to me.

  6. Marvel Labs
    Member
    Posted 1 year ago #

    Kindly set the thread to be resolved.

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