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NextGEN Gallery
[resolved] Unable to Create New Gallery or Upload Images as of v1.9.10 & WP 3.5 (107 posts)

  1. welchtima
    Member
    Posted 1 year ago #

    Hello Photocrati team

    Well, whatever you did in 1.9.12 sure worked for our site, thirdottawa.com. All is now functioning. Galleries uploaded during the issue did not regenerate thumbnails so we deleted and re-uploaded and all is functioning. Thanks for a great tool and a quick response to the issue - nicely done!

  2. DvWeiser
    Member
    Posted 1 year ago #

    I upgraded, but still have the issue, sorry.

  3. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    Thank you for letting us know that all is working well now for you @welchtima, using v1.9.12!

    For everyone who is still experiencing this issue, please be sure to submit a bug report to us, with as much information as possible (from our original post), including what version of NextGEN Gallery that you upgraded from. If you have already submitted a bug report, please be patient, we're looking into this error and will provide a solution where possible, as soon as we can.

  4. mweichert
    Member
    Posted 1 year ago #

    The problem appears to occur for those that have upgraded to 1.9.11 or later from a version of NextGEN Gallery earlier than 1.9.3, which had a slightly different database schema.

    After upgrading, try deactivating the plugin and then reactivating. Although that should be a safe operation, I'd recommend creating a database backup before attempting this.

    Cheers,
    Mike

  5. dco22
    Member
    Posted 1 year ago #

    The images are not uploading also after updating to the newer version 1.9.12 I cannot vote on old photos. Any idea how I can fix this?

  6. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @dco22 - Have you tried deactivating and then reactivating the NextGEN Gallery plugin? Which version of NextGEN did you have installed before you upgraded?

  7. jeebus13
    Member
    Posted 1 year ago #

    Having the "0 picture(s) successfully added [Edit gallery" when trying to upload files to the gallery.

    What I can tell you is that I uploaded files succesfully this morning on 1.9.11. I then noticed there were 3 plugin updates.

    I updated the following plugins:
    Add link to Facebook
    BulletProof Security
    Nextgen Gallery

    Right after doing those three updates I can no longer upload files.

    *When I log into the server, I can see the files are there... but I notice the thumbnails are not being created.

    **Also when I delete a gallery/picture it shows deleted in Nextgen but still stays on the server.

    ***I've tested deactivating plugins to no avail, as well as deactivating and reactivating.

    I'm running WordPress 3.5.1.

  8. jeebus13
    Member
    Posted 1 year ago #

    I figured I'd follow up as I've fixed my issue of "0 picture(s) successfully added".

    I logged into the database and selected the following:
    wp_ngg_album
    wp_ngg_gallery
    wp_ngg_pictures

    and then repaired those tables.

    The outcome:

    wp_ngg_pictures|repair | warning | Number of rows changed from 303 to 323

    After this everything appears to be working as it should.

  9. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @jeebus13 - I did notice you mentioned v1.9.11, we're on v1.9.12, so you might also try updating the plugin to the current version as well. :)

  10. jeebus13
    Member
    Posted 1 year ago #

    Sorry if my wording was off... I was on 1.9.11 and it worked... I updated to 1.9.12 yesterday morning and it did not work after the upgrade.

  11. super.sonicangre
    Member
    Posted 1 year ago #

    Dear Photocrati,

    I'm also having the "0 picture(s) successfully added" issue, along with the gallery not created.
    I'm having this issue since 1.9.10. Now I'm on 1.9.12, but still no results. WP is the latest available.
    I also tried following jeebus13 solution launching the REPAIR TABLE command to the 3 mentioned tables.
    I get the following message:
    #1142 - INSERT command denied to user 'alessand26537'@'217.64.195.219' for table 'ale_ngg_album'

    but I have just little skills on mySQL and I don't know how to solve this.
    Is there anything else I can try?
    Thank you very much.

  12. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @jeebus13 & @super.sonicangre , could you both deactivate all plugins (including NextGEN Gallery) and reactivate only NextGEN Gallery and let us know if that helps? Deactivating and reactivating the plugin should help refresh the database tables, and deactivating the other plugins should help eliminate any possible interference with the plugin while you're testing. You might also temporarily switch your Theme to WordPress default.

    *Side note, make sure WordPress is up to date (v3.5.1)as well.

  13. jeebus13
    Member
    Posted 1 year ago #

    @photocrati As mentioned, repairing the NGG database tables fixed my issue. I just posted for others to try and to maybe help in the solution.

  14. super.sonicangre
    Member
    Posted 1 year ago #

    I probably found my issue. I found that the DB space allocated for my site was exhausted. I just expanded, but my host is saying that it will take up to 24 hours to gain the writing privileges on the DB.

    Will update as soon as I get writing privilegs on the mySQL DB
    Thanks.

  15. super.sonicangre
    Member
    Posted 1 year ago #

    Update:

    I confirm it wasn't a problem related to your plugin. Once DB writing privileges have been fixed the plugin has started to work perfectly.

    Sorry and thanks anyway!

  16. dco22
    Member
    Posted 1 year ago #

    Yes I did restart the plugin and also updated to the newest wordpress too. Any other ideas?

  17. dco22
    Member
    Posted 1 year ago #

    I think I could maybe figure the voting out, but I have no idea at all why photos are not uploading......

  18. dco22
    Member
    Posted 1 year ago #

    I go the voting to work but now it says "There was a problem saving your vote, please try again in a few moments" and the images are still not uploading then randomly they will then they will not etc.

  19. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @dco22 - You will need to contact the developer of the voting plugin - as its functionality is separate from our plugins functionality.

  20. dpphoto
    Member
    Posted 1 year ago #

    I'm having this same issue, nothing works. Already tried everything listed, installed latest update to both WP & the plugin. Very frustrating!!! I'm a photographer and now I can't update any of my galleries which is killing my business.

  21. juliejcdesign
    Member
    Posted 1 year ago #

    I am having the same issue, I posted elsewhere on wordpress forum so I won't repeat it here but could it be possible to read my other post. http://wordpress.org/support/topic/multi-site-network-and-ngg-gallery

  22. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @dpphoto - Please confirm you have deactivated all plugins (including NextGEN Gallery), then reactivate NextGEN Gallery only. Let us know if that helps. If you could also please provide answers to the following:

    - WordPress up to date?
    - NextGEN up to date?
    - What version of NextGEN Gallery did you upgrade from? (i.e. I had 1.9.8, then upgraded to 1.9.12)

    (please confirm the following, with your server host tech) :
    - MySQL up to date (at least 5.2.4)?
    - PHP up to date (at least 5.0)?
    - The mod_rewrite Apache module activated?
    - PHP Safe Mode OFF?

    Additional information that will help us find a solution:
    - Who are you hosted with?
    - What theme are you running?
    - Which plugins do you have installed and activated?
    - Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

  23. partisan1991
    Member
    Posted 1 year ago #

    Got the issue too, upgraded NGG 1.9.11 for 1.9.12 still unable to create new gallery on WordPress 3.5.1. MySQL 5.2.4 PHP latest, mod_rewrite off, php safe mode off too.
    Used plugins:

    • addWeather
    • akismet
    • EG-Attachments
    • FormBuilder
    • PageMash
    • Post-Thumbnail editor
    • WP-Pagenavi
    • Yoast Breadcrumbs
  24. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @partisan1991 - Try deactivating all plugins (including NextGEN) and then reactivate NextGEN Gallery only. Clear your browser cache and reload your site, and try uploading images once more. Let us know if that helps. You might also try temporarily switching to WP Default Theme.

  25. caseybradford
    Member
    Posted 1 year ago #

    I've tried all the steps throughout this thread and still can't upload images to a gallery. Any recommendations?

  26. photocrati
    Member
    Plugin Author

    Posted 1 year ago #

    @caseybradford - Please provide answers to the following:

    - WordPress up to date?
    - NextGEN up to date?
    - What version of NextGEN Gallery did you upgrade from? (i.e. I had 1.9.8, then upgraded to 1.9.12)

    (please confirm the following, with your server host tech) :
    - MySQL up to date (at least 5.2.4)?
    - PHP up to date (at least 5.0)?
    - The mod_rewrite Apache module activated?
    - PHP Safe Mode OFF?

    Additional information that will help us find a solution:
    - Who are you hosted with?
    - What theme are you running?
    - Which plugins do you have installed and activated?
    - Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

  27. fuddus
    Member
    Posted 1 year ago #

    I've just upgraded from to WP3.5.1 and NGG 1.9.12. The gallery still works on the site, but I cannot use any of the admin functions. Any link I click from Gallery in the WordPress dashboard, like to add a new gallery, reset, doesn't matter. They all give a 404 Page Not Found.

    One example is if I click the Manage Gallery link, it tries to load this:

    http://thecakehousespain.com/wp-admin/admin.php?page=nggallery-manage-gallery&skipjs0=http://thecakehousespain.com/wp-content/themes/Magdalena/includes/js/editor_plugin.js?ver=3.5.1

    I then get a Page Not Found 404.

    Any ideas?

  28. akira02
    Member
    Posted 1 year ago #

    I turn SAFE_MODE ON verify if that was the problem but doesnt was.
    Wordpress Version 3.5.1
    Nextgen gallery work fine, but at the moment to create a new gallery, it doesn create in the database.
    Im still in the ID #49 on the table galleries.

    At the moment to add images to a exist gallery, nextgen said "0 pictures added" or something like that.

    In strict rigor, it just upload the picture but not do the work to transform it in a thumbnail.
    On the folder are jsut images but in the Thumb folder inside on the folder of the gallery are no one thumb image.

    I tried to downgrade to ohter versions of nextgen gallery (1.9.10, 1.9.7 and 1.9.6) and nothing, same error.
    Maybe it could be WordPress.

    Sistema Operativo : Linux (64 Bit)
    Servidor : Apache
    Uso de memória : 37.34MB
    Versión de MySQL : 5.0.96-community-log
    Modo SQL : No definido
    Versión de PHP : 5.3.21
    Modo seguro PHP : Desactivado
    PHP permite URL fopen : Activado
    Límite de memoria PHP : 128
    Tamaño máximo de archivo PHP : 1000M
    Tamaño máximo de entrada PHP : 128M
    Límite para el PCRE Backtracking : 500000
    Tiempo máximo de ejecución de Scripts PHP : 300Ms
    Soporte PHP Exif : Si ( V1.4 )
    Soporte PHP IPTC : Si
    Soporte PHP XML : Si
    Biblioteca gráfica

    GD Version : bundled (2.0.34 compatible)
    FreeType Support : Si
    FreeType Linkage : with freetype
    T1Lib Support : No
    GIF Read Support : Si
    GIF Create Support : Si
    JPEG Support : Si
    PNG Support : Si
    WBMP Support : Si
    XPM Support : Si
    XBM Support : Si
    JIS-mapped Japanese Font Support : No

    Thanks

  29. philten
    Member
    Posted 1 year ago #

    Also cannot create a new gallery but I get a 403 forbidden message.

    Anyone else seeing that?

  30. fuddus
    Member
    Posted 1 year ago #

    It looks like I'm going to have to change to a different gallery plugin. Client is going mad and I can't find any solution to this.

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