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Testimonials by Aihrus
[resolved] Unable to Add Tags (9 posts)

  1. mssbee
    Member
    Posted 1 year ago #

    I cannot add tags to a new testimonial. Also the word count is not working in the text editor. Both work in regular posts and pages. Any thoughts would be appreciated as I use tags in the testimonial widget to show different testimonials on different pages.

    http://wordpress.org/extend/plugins/testimonials-widget/

  2. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I'm not able to reproduce the problem on my live and development sites.

    Can you please deactivate plugins one at a time until tags do work? Then let me know which plugin was the conflict.

  3. mssbee
    Member
    Posted 1 year ago #

    Hmm..deactivating plugins didn't change things. I think it just might be unique to this WP site, I inherited. I was able to add the tags with the quick editor. The tag feature works fine in another theme but in that theme the testimonials keep rotating even though the setting is 0. Go figure? Thanks for your help.

  4. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    What do you mean "setting is 0" and testimonials keep rotating?

  5. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Are you still having trouble?

    Has looking through the knowledge base helped?

  6. mssbee
    Member
    Posted 1 year ago #

    Thanks for checking back with me. I was able to add a tag in the Testimonial section using quick edit. I really think it is just this site, some other things don't work on it either.

    I set the rotation to 0 in the widget tool and it just kept rotating. No problem though as they decided they liked the rotation.

  7. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    I think I found the setting problem, can you replace your current testimonials widget plugin with http://downloads.wordpress.org/plugin/testimonials-widget.zip? You can probably just deactivate and uninstall via plugins, then upload this file.

    If it works, great, I'll officially release it by Monday afternoon.

  8. mssbee
    Member
    Posted 1 year ago #

    Thanks it works!

  9. Michael Cannon
    Member
    Plugin Author

    Posted 1 year ago #

    Awesome news! I was worried.

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