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Unable to activate Jetpack (4 posts)

  1. sakw
    Member
    Posted 1 year ago #

    Hi There,
    I have latest version of Wp and Jetpack.

    I run Compatibility test of jetpack i get error message "Could not connect to host".

    When i try to connect to wordpress.com
    Your website needs to be publicly accessible to use Jetpack: site_inaccessible Error Details: The Jetpack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed Empty reply from server]

    Please help

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send us the results of the test via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    Thank you.

  3. sakw
    Member
    Posted 1 year ago #

    Hello Jeremy Herve

    I have sent my Testing Results via Contact Form..

    Kindly check it..

  4. sakw
    Member
    Posted 1 year ago #

    Hello Bryan,

    I have replied, to your email..i think it is help@wordpress.com

    Please have a look

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