WordPress.org

1. sharichelle
   Member
   Posted 4 months ago #

   Hi. I recently changed my theme and got the message below.As a result I'm not even able to revert to my previous theme or change anything to my website. Is there any way I can fix this?

   Fatal error: Call to undefined function genesis_get_option() in /home/....../public_html/wp-content/plugins/genesis-layout-extras/genesis-layout-extras.php on line 253

   Thank you so much.

   Sharon

2. netcs.vg
   Member
   Posted 4 months ago #

   you need to rename the theme folder:
   /home/....../public_html/wp-content/plugins/genesis-layout-extras/
   You can do that using FTP or using the file management tools provided by your hosting company...

3. sharichelle
   Member
   Posted 4 months ago #

   Thank you for your prompt reply. I'm indeed still trying to figure out how this FTP works and just started to download filezilla into my computer. I'm still clueless on how or where to rename the folder.

4. esmi
   Theme Diva & Forum Moderator
   Posted 4 months ago #

   Try asking your hosts for assistance with this.

Reply

You must log in to post.